RESIDENT SERVICES COORDINATOR

Job Description

PURPOSE:

The Resident Services Coordinator is responsible for implementing programs to meet the human and community service needs of the residents. The Resident Services Coordinator develops strategies to link residents with needed services, delivers direct service, and collects and records data to measure program outcomes. The Resident Services Coordinator reports directly to the Housing Property Manager and Broker, and performs the duties of this position in accordance with the mission, vision, and values of St. Vincent’s.

THE ORGANIZATION:

St. Vincent's is a Roman Catholic organization sponsored and operated by the Daughters of Charity of St. Vincent de Paul, which provides programs for children, families, and seniors that are based on community needs. St. Vincent’s is the longest continuously operating human service agency in Santa Barbara. St. Vincent’s began operations in 1858.

Accountability:

This position reports directly to the Housing Property Manager and Broker.

Job Qualifications:

Education & Language

Bachelor’s degree in a related field preferred.

Bilingual in English and Spanish required.Experience

Must have a minimum of one year of prior work experience in community development or social services, two to three years preferred.

Must have experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, and programs.

Knowledge and experience working with diverse cultures and populations. Must demonstrate a basic understanding of how to work with people with mental health, disability, substance abuse, legal, and/or financial issues.Skills & Abilities

Ability to accurately identify and assess resident needs and assets in order to connect them effectively to resources and help them set personal goals.

Ability to motivate individuals and groups to actively participate and take leadership in efforts to improve the community and increase self-determination. Must demonstrate a commitment to recognizing residents’ knowledge and experience as a valuable resource.

Excellent leadership, organizational, and communication skills. Able to work as an effective member of a team and in collaborative manner with residents, staff, peers, and supervisor. Must demonstrate a high level of verbal and listening skills and ability to effectively facilitate meetings and community gatherings.

Must have proficient computer skills, including Microsoft Word, Excel, and Outlook.

Excellent skills in writing, editing, transcription, and word processing.

Ability to manage multiple assignments and projects independently and simultaneously in an organized fashion. Is conscientious in follow-through in job responsibilities and has the ability to be a self-starter and meet deadlines.Professional Qualities

Must demonstrate personal identity with and commitment to the mission, vision, and values of St. Vincent’s.

Maintains high level of confidentiality and obtains appropriate release of information as necessary.

Manner of dress is always professional.

Willingness to travel occasionally and attend night meetings.

Willingness to shift scheduled hours to meet the needs of the tenants.Requirements

Must pass a criminal background check, including fingerprinting

Must provide proof of a negative TB test prior to employment

COVID-19 vaccination is required for this position

Satisfactory reference checks.Schedule

Full-time position, Monday through Friday, from 8:30 AM to 5:00 PM. Compensation

$20–$25 per hour, depending on experienceHow to Apply

Please email your cover letter and resume to:

No phone calls or walk-ins, please.About St. Vincent’sFounded in 1858 by the Daughters of Charity of St. Vincent de Paul, St. Vincent’s is a Roman Catholic organization committed to serving the needs of the Santa Barbara community.

Full-time