Behavioral Health Administrative Assistant

Job Description

Duties and Responsibilities:

Makes arrangements for meeting and trainings, as needed

Provide quality customer service

Serves as the contact person for the Behavioral Health Department/SUD Program

Screen calls, emails, and other correspondence sent from reception

Manage multiple clinical and meeting calendars for Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator

Functions as administrative support for Director of Behavioral Health and SUD Coordinator

Organize, maintain, and file digital files and records

Prepare and edit correspondence, reports, spreadsheets, and presentations

Complete special projects as assigned

Assisting with other overflow work as directed by the Director of Behavioral Health

Prompt, Regular attendance at the office

Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with hard deadlines and quick turnaround times.

Manages MAT Referral Spreadsheet to ensure accuracy and up-to-date information

Schedules suboxone intake and MAT Clinic appointments for all CMC locations (Centerville, West End, Bessemer)

Contacts behavioral health patients on behalf of the Director and SUD Coordinator, as needed

Maintains registries (suboxone, behavioral health, School based health referral, psych consult, mental health hotline) for the Director of Behavioral Health

Receives and processes referrals for the Behavioral Health Department

Completes monthly medicaid verifications for patients enrolled in the Ryan White Program

Inputs Ryan White Data in monthly/quarterly reports, update spreadsheets as needed

Assist in scheduling Ryan White patients for initial intakes, follow ups and missed appointments

Any other duties as assigned by the Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator

Required Skills:

Knowledge of behavioral health and social work concepts

Excellent organizational, interpersonal and communication skills

Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)

Project coordination experience

Ability to work well with various levels of internal management and staff as well as outside vendors and clients

High level of flexibility and willingness to help with the daily tasks

Full-time