LTA-TRO ASST MANAGER, WARRANT ENFORCEMENT, VIOLATION MGMT

[What the role is]ASST MANAGER, WARRANT ENFORCEMENT, VIOLATION MGMT

[What you will be working on]

[What you will be working on]

You will be assisting Senior Manager, Violation Management in the administration and supervision of daily operations of the Warrant Enforcement Section.

• Assist to oversee the warrant operations and handle queries by members of public.

• Compile and present warrant statistics on a weekly and monthly basis.

• Liaise with external enforcement/government agencies as well as private establishments/organisations in establishing information on warrant offenders.

• Investigate and reply appeals/feedbacks and calls received.

• Formulate and implement plans to facilitate enhancement to the operational workflow to improve efficiency and effectiveness.

• Conduct training for new and existing staff in Warrant Enforcement Section.

• Lead and/or support tender projects or ad-hoc projects.

[What we are looking for]

[What we are looking for]

• Knowledge in any discipline

• Preferably 3 years of working experience in the enforcement, legal and/ or service industry

• 2 years in a supervisory capacity will be advantageous

• Experience in process improvement and service design, and implementation of complex business systems will be an added advantage

• Positive attitude and able to thrive in a fast-paced working environment

• Possess strong communication skills with an excellent command of the English language – able to prepare and deliver clear written, verbal, and visual proposals to senior management

• Enjoy meeting people and possesses a flair for customer service

• Good analytical, communication (verbal and written) and leadership skills

• Team player who is resourceful, analytical, self-motivated and confident

• Having class 3 driving licence will be an advantage

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.

JR-