Customer Service Helpdesk

Job Description

Work for a leading provider of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative! This position is onsite Columbus OH . We are looking for reliable individuals who work well in team environments.

This is a role where training is provided to provide light technical troubleshooting support for government and federal agencies while receiving different levels of clearances, and the chance to grow into different departments.

What you need to know:

Pay Rate: $16/hour

Hours: Monday Friday with some flexibility, 40-hour work weeks

* Training hours: 9am 5:30 pm

Fully onsite role

What you need to apply:

High School Diploma

1 or more years of experience in Customer Service work

Folks will need to be qualified to the best of their knowledge to receive a clearance

US Citizenship is required

MUST live local to Columbus, OHA typical day as a Customer Service Helpdesk Representative may include:

Assisting with 10-20 calls be day.

Using a Remedy Ticketing System.

Executing "wipe commands as needed.

Connecting with customers throughout the day and maintaining a professional demeanor.com171

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Company Description

NESCO Resource Company Overview

Established in 1956, NESCO Resource employs over 10,000 people in 42 states and services a variety of local accounts as well as major accounts. Within NESCO Resource, we have three operating groups with the capability to staff effectively any positions that require Technology, Accounting & Finance, and Clerical & Light Industrial expertise. Rather than the generalist approach most employment agencies pursue, we practice the approach of a specialized staffing firm. We believe our outstanding local growth can be directly attributed to the credibility of our employees and their ability to focus on the specific needs of our customers.

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Full-time