Service Engineer Belgium (m/f/d)

For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium. This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions the expertise extends across diverse high-tech sectors.

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Service Engineer Belgium (m/f/d)

Leuven

Key Accountabilities

Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements

Conduct operator training and instruct customers in using and maintaining products

Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site

Support the Sales Business Area with exhibitions and finding sales opportunities for new systems

Report difficulties and problems to the technical support staff and find intermediate workable solutions

Respond to technical questions regarding the organisation's services

Establish and maintain on-going positive relationships with customers

Research, evaluate and recommend equipment upgrades

Monitor and resolve recurring problems

Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct

Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls Benefits & Conditions

Permanent employment contract

38 hours per week (Monday-Friday)

Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)

30 days annual leave

13th salary

Vacation bonus + annual government indexation

ECO check: € 250 per year

Homeoffice allowance € 30 per month

Flat rate meal allowance € 160 per month

Company car

Your Profile

Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)

min. 3 years of working experience in Service and Maintenance

Technical knowledge of Electron Microscopes

Experience with customer support

Willingness and ability for extensive travel incl. overnight stays

English and local language

MS Office, System Software