Office Manager

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Summary

The Office Business Manager is responsible for the efficient and smooth operation of all office-related administrative processes. This role also supports the Sales, Marketing, and Market Access teams by coordinating events, managing incentive schemes, monitoring sales goals, ensuring budget compliance, and generating reports. The role plays a key part in maintaining operational excellence and aligning office functions with strategic business objectives.

Key Responsibilities

Office & Administrative Management

• Oversee daily operations of the office and ensure all administrative activities run smoothly

• Manage office supplies, facilities, and liaise with external service providers

• Maintain compliance with company policies and procedures

Sales Incentive & Performance Monitoring

• Track incentive schemes for the sales team

• Monitor and report on achievement of sales goals and KPIs

• Report call plan compliance and coordinate sales force effectiveness initiatives

Follow the Budget and Reporting

• Follow up on the office and departmental budgets

• Provide accurate and timely reports using tools such as Power BI

• Support financial tracking related to sales and marketing initiatives

Manage Events & Coordination with cross functional teams

• Organize internal and external events for the Sales, Marketing, and Market Access teams

• Coordinate logistics, venues, materials, and communications

• Act as a point of contact for event-related stakeholders

Cross-functional Collaboration

• Collaborate with HR, Finance, IT, and external partners for cross-departmental needs

• Oversee company car policy and related processes

• Support compliance and documentation requirements

Qualifications & Skills

• Bachelor’s degree in business administration or related field

• Relevant experience in office or business operations

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Office Suite, Power BI, Salesforce (or similar CRM tools)

Fluent English (spoken and written) is required; Spanish is mandatory

This is a hybrid role

#LI-KJ1 #LI-Hybrid

REQ-2025-9710