Product Intake and Dependency Manager

Shape the future of change management and operational efficiency while crafting solutions that enhance and optimize customer experiences.

Join a team where your expertise drives innovation, collaboration, and meaningful impact across the firm.

At JPMorgan Chase, you'll have the opportunity to grow your career, develop your skills, and make a difference every day.

As an Intake and Dependency Manager within the Operation Fulfillment & Archive Services team, you will play a crucial role in managing incoming dependencies, partnering with organizations across the firm, and ensuring seamless implementation of changes across product delivery processes.

In this role, you will be instrumental in creating efficiencies that enable successful and timely technology implementations, ensuring that all processes align with regulatory requirements and best practices.

**Job Responsibilities** + Oversee regular meetings with Line of Business contacts to discuss dependencies, influence prioritization, and build strong relationships, ensuring alignment with Fulfillment & Archive Services book of work and targeted state solutions.

+ Lead the execution of change management initiatives across functional partners, ensuring compliance with the firm's risk, controls, compliance, and regulatory requirements.

+ Identify, track, and manage dependencies across projects, facilitating effective communication between stakeholders and functional partners to mitigate risks and blockers.

+ Develop and maintain project timelines, ensuring adequate resourcing and monitoring progress to meet delivery deadlines.

+ Analyze current processes and identify opportunities for improvement, implementing best practices to streamline operations and enhance product delivery.

+ Provide regular performance reporting on change initiatives and dependency status to stakeholders, highlighting risks and opportunities for improvement.

+ Act as the primary contact for escalations regarding uncommitted dependencies and capacity constraints, facilitating resolution and prioritizing initiatives to align with team capacity.

**Required Qualifications, Capabilities, and Skills** + Five years of experience or equivalent expertise in change management, dependency management, or a relevant operational domain.

+ Proven ability to execute operational management and change readiness activities effectively.

+ Strong understanding of dependency mapping and management, with a track record of implementing continuous improvement processes.

+ Experience in managing change initiatives within product or platform-wide environments, including deployment strategies.

**Preferred Qualifications, Capabilities, and Skills** + Proficient knowledge of the product development life cycle, design, and data analytics.

+ Experience with banking operations, product model, and current technology trends.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans