Senior IT Technician

Senior IT Technician : Gloucester : GBP29,064 : GBP32,597 We have an excellent opportunity for a Senior IT Technician to join an Education organisation.

This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite.

Youll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the Senior IT Technician * 25 days + bank holiday rising with length of service * Health and wellbeing programme * Pension * Discount scheme * Company events + more Key Responsibilities for the Senior IT Technician: * Acting as the first point of contact for all IT Support queries * Assisting users remotely or face to face, offering deskside support when needed.

* Working closely and acting as a leader for the Juniour Techncian ensuring tickets are resolved where needed.

* Researching and documenting solutions to problems on the companies knowledge base.

Required Skills and Experience of the Senior IT Techncian: * Good working knowledge of Windows operating systems (10/11) * Experience with Office365 applications and environment * Understanding of Active Directory and Windows Server * Basic networking skills (TCP/IP, DNS and DHCP) * Excellent communication skills both written and verbal If you are interested in this role or looking for something similar, Harry directly on you are interested in this position please click apply.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent and contract roles within Engineering and Manufacturing, IT and Digital, Science and Technology and Service and Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.