Financial Customer Service Representative

This is an exciting opportunity to join a Fortune 500 investment bank and financial services firm, renowned for its industry leadership, client-first approach, and high standards of excellence.

Be part of a global team delivering innovative financial solutions that drive impact worldwide. If you're seeking a dynamic, growth-oriented environment where your work makes a difference, this is the place to advance your career.

Job Title: Customer Service Representative

Location: 4343 Easton Commons, Columbus, OH 43219

Work Setup: On-Site

Pay Rate: $19.17/hour

Interview Type: In-person

Job Overview

Provide phone-based support for a Fortune 500 financial institution. Assist customers with account inquiries, password resets, address changes, and other service-related issues in a high-volume environment.

Responsibilities

Handle inbound calls for brokerage account services

Provide accurate, efficient support for accounts, online/mobile access, and cash management issues

Meet departmental performance metrics

Pre-Employment Requirements

Background check, fingerprinting, and employment/education verification

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