Customer Service Representative - State Farm Agent Team Member

Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development Exciting Opportunity: Customer Care Account Manager Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, people-focused environment? As a Customer Care Account Manager with Lindsay Brown - State Farm Agent, you'll be an integral part of a dynamic team, helping individuals and families manage risks, recover from the unexpected, and realize their dreams.

This role is perfect for a detail-oriented, empathetic, and customer-focused professional looking to grow in the insurance industry with a locally owned business. Join us to make a meaningful impact while advancing your career in a supportive and rewarding environment!

Why Join Us? As a valued member of our team, you'll enjoy: • Competitive compensation: $45,000 - $60,000/year+ (starting salary + commission/bonus) • Health and life benefits if needed • Simple IRA with employer contributions • Paid time off (vacation and personal/sick days) • No evening/weekends hours! • Hybrid opportunity once fully developed • Hiring bonus to celebrate your licensing • Clear pathways for growth and advancement within our agency • Starting base negotiable with prior insurance experience

What You'll Do As a Customer Care Account Manager You'll be at the heart of our mission to serve and support our customers. Your responsibilities will include: • Building strong relationships with customers and following up on their needs. • Educating customers about insurance options through a needs-based, customer-first approach • Proactively problem solving to provide an exception experience when our customers need us most.

What We're Looking For: The ideal candidate is: • People-oriented with excellent communication skills (written, verbal, and listening). • Detail-oriented and proactive in solving problems. • Excited to learn and utilize new tools and technology. • Strong ability to multi-task and work efficiently • Able to work collaboratively in a team environment. • Enthusiast to meet customer needs along with striving to achieve team sales goals. No experience? No problem! We'll provide all the necessary training and support to help you succeed, including assistance with licensing requirements.

Compensation: $45,000.00 - $60,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pittsburgh, PA and help customers with their insurance and financial services needs, including:

Auto insurance

Home insurance

Life insurance

Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.