Workday Learning Post Production Consultant

CHICAGO, IL OR REMOTE

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer's individual Workday solution.

TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Consultant II, Senior, Principal or Managing Workday Learning Post Production Consultant (experience level will determine job title) who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

Requirements (What We're Looking For):

Workday Learning Certification

1+ years Workday Learning post-production support experience with a Workday partner, for customers of all sizes

Knowledge around Learning course and topic segmentations, content creation and data conversion, external content integrations, business processes, and understanding of Learning domains and security

Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel

Passion for exceptional customer service and customer collaboration

Ability to prioritize and manage multiple client requests and/or tickets to meet customer deliverables

Strong communication skills, both written and oral

Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

Good problem solver with ability to consider alternative and diverse perspectives

Responsibilities (What You'll Do):

Work directly with clients to deliver high-quality Workday Learning solutions across multiple industries to meet, enhance and optimize the client's business needs

Work directly with clients, solving Workday Learning issues as they arise

Actively participate in internal training updates and opportunities to share one's skills and learnings with others within the organization

Assist with internal initiatives, as assigned, designed to improve the team, department or company

Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)

Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Benefits (What We're Offering):

Fast-paced and result oriented work culture with competitive base salary and quarterly bonuses

Health, Dental, Vision, Disability, and Basic Life Insurance coverage

Additional voluntary life insurance available

Paid Parental Leave & Pregnancy Related Medical Leave

Generous paid sick leave

Unlimited PTO

Monthly wellness/gym subsidy

Monthly phone subsidy

401 (k) and ROTH retirement savings plan with matching

Employee Assistance Program

Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings

TopBloc is an Equal Opportunity Employer

#LI-REMOTE

The hiring base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At TopBloc, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hiring range salary is $65,000 - $180,000.