Territory Sales Representative

As a service-minded Territory Sales Representative with Empire Auto Parts, you'll serve as a liaison between the company and our customers.

This position will be based in the Columbus area and will also encompass select territory within Cincinnati, OH.

Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits

Actively monitor order activity from all assigned customers

Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable.

Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits.

Communicate competitive and other market information to relevant company individuals as it is learned.

Fully document all contacts in Empire ERP system.

Work directly with customer care team to troubleshoot customer service issues as they arise.

Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire's customers.

Complete all assigned training modules in a timely manner.

Support all Empire sales and marketing initiatives, as appropriate

Meet or exceed all sales objectives within assigned region/customer list

Achieve a NPS of at least 60 for all assigned customers

Maintain a return rate across all assigned customers of less than 12%

Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging

Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach

Qualifications/Skills:

Excellent communication, interpersonal and organizational skills

Valid driver's license, satisfactory driving record within Company standards

Ability to build rapport with customers

Ability to operate company owned vehicle in a variety of weather and traffic conditions

Ability to work under minimal supervision

Ability to thrive in a fast-paced ever-changing setting

Self-motivated with keen negotiating skills

High school diploma or equivalent is a plus

Strong business acumen

Willing to travel locally

Possess strong technical and computer skills

Be at least 18 years old

What We Offer:

Health, Dental & Vision Insurance

Health Savings Account (HSA) with Employer Contribution

Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance

401K Retirement Plan with Employer Match

Paid Training

Paid Time Off

Paid Sick Days

Paid Holidays, Including 1 Floating Holiday (Your Birthday)

Biweekly Pay

M-F work week; No weekends

Employee Perks:

Casual Dress Code

Teamwork Environment

Free Company Apparel

Employee Recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

* Empire Auto Parts participates in E-verify. Link:

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.