Overview The Business Manager at DentalWorks is responsible for running and perpetuating a productive, efficient, and engaged dental practice.
At the core of your dedication is supporting the doctors, the Director of Operations (DO) and the office staff to develop the practice while developing a successful and positive team.
Responsibilities Essential Functions: * Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s). * Provide exceptional customer service by making the patient the #1 priority!
* Management, training, and oversight of our office staff team members.
* Strong organizational and leadership skills.
* Collaboration with experienced professionals in our corporate and operations management teams.
* Versatility in working with analytical and financial data; including budgets, financial plans, and reports.
* Using information systems tools and reports.
* Good judgment and a strong ability to work with people like our team members, patients, and management.
* Good written and verbal communication skills.
* Lots of enthusiasm for seeing the company's business constantly improve.
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
* Energetic and eager to tackle new projects and ideas.
* Comfortable in both a leadership and team-player role.
Qualifications Qualifications: Educations/Certification: * Minimum of high school diploma or equivalent required; bachelor's degree strongly preferred * Maintain annual OSHA, HIPAA, and/or Infection Control training.
Skills and Abilities: * 3-5 years of leadership/management experience in a professional environment with direct patient contact preferred.
* Excellent positive attitude and customer service skills * Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
* Possess exceptional interpersonal and relationship building skills, including conflict resolution skills.
* Strong organization, planning and analytical skills.
* Ability to use good judgment to make decisions independently.
* Ability to multitask and remain calm in a rapidly changing environment.
* Computer proficiency and the ability to learn new programs as required.
Work Environment and Conditions: * Overtime required as approved by DO.
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing