Inside Channel Account Manager

SummaryTBA

Job descriptionFUNCTIONAL RESPONSIBILITIES AND DUTIES • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. • Primarily deal with volume partners • Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs. • Create the pipeline with your accounts with focus on exisitng business and upsell. • Be able to accurately forecast revenue on a weekly and monthly basis. • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. • Keep reseller and customer company information and all activities up-to-date in CRM system . • Assist resellers in operation tasks to process Deal registration and Orders • Achieve monthly and annual revenue and KPIs targets. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education: • Degree or equivalent is desirable, preferably in IT or cyber related subject • GCSE (or equivalent) in Maths & English( high school) Experience: • Years of work experience: 4 Knowledge: • Basic Knowledge of Microsoft Excel and Word • Knowledge of Outlook Language: • English – B2 Communication: • N/A Managerial skills: • N/A Personal characteristics: • Ability to multi-task whilst under pressure

Benefits

Health & well-being

Health insurance

Death in service

Employee assistance program (EAP)

Pension

Perkbox

Free sight tests and discount on glasses

Sick pay

Extra holiday

Wellbeing Allowance

Family

Child Birth Allowance

Marriage Allowance

Enhanced Parental leave

Office

Free Parking

Hot and cold drinks and fruit

Friday Breakfast

Christmas PartySummer Party

Other

Loyalty award

Employee referral scheme

Cycle to work

Tech Scheme

Christmas Hamper

Primary locationBournemouth

Additional locations

Time typeFull time

JR-05534