Office Coordinator

Job Description

First Step Healthcare is a trusted agency specializing in providing quality care for individuals with developmental disabilities. We are seeking an experienced and motivated Office Coordinator to join our team and support daily operations. This role is essential in ensuring smooth office management, staff coordination, and compliance with regulatory standards.

Key Responsibilities

As the Office Coordinator, you will be responsible for a variety of administrative and operational tasks, including:

Applying for clients and holding phone & in-person interviews

Maintaining paperwork in compliance with current DODD rules

Running payroll and ensuring hours are accurately tracked in the clock-in system

Enrolling clients and staff into the clock-in system

Conducting family & staff touch bases

Planning and distributing staff incentives

Scheduling staff trainings (CPR, DODD, Med Cert)

Ensuring staff remain compliant with required certifications

Performing fingerprinting and maintaining staff files

Ordering office supplies and managing inventory

Handling recertifications and service applications

Performing additional duties as assigned

Required Qualifications

High School Diploma or equivalent required; Associate’s degree in Business Administration or related field preferred

Minimum of 2 years office or administrative experience, preferably in healthcare

Strong knowledge of DODD regulations and compliance

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software

Excellent communication and interpersonal skills for collaboration with staff, clients, and families

Strong organizational skills with ability to multitask in a fast-paced environment

Detail-oriented with strong problem-solving abilities

Benefits

PTO (Paid Time Off): Begins after 90-day probationary period

Performance Bonus: Eligible upon meeting performance expectations

Employee Incentives: Performance-based bonuses, team recognition, and more

Supportive Environment: Work alongside a passionate team dedicated to excellent care

Why Join First Step Healthcare?

At First Step Healthcare, we are committed to creating a positive, supportive work environment where our staff feel valued and appreciated. We believe in team success, continuous growth, and providing opportunities for advancement. If you are dedicated to making a difference and thrive in a rewarding environment, we would love to hear from you!

To Apply

Please submit your resume and a brief cover letter explaining why you are a great fit for this role.

We look forward to reviewing your application!

Full-time