General Virtual Assistant

General Virtual Assistant

The General Virtual Assistant provides administrative and compliance support to ensure smooth day-to-day operations. This role involves managing documentation, conducting audits, maintaining accurate records, and supporting compliance and data management processes. The ideal candidate is detail-oriented, organized, and capable of working independently in a dynamic environment.

Key Responsibilities:

Email Management

Monitor and manage incoming emails and ensure timely responses or appropriate follow-up.

Filing and Documentation

Upload and maintain documentation in relevant systems and folders.

Ensure filing systems are well-organized and compliant with record-keeping and confidentiality requirements.

Auditing and Compliance

Conduct periodic audits of systems and records to ensure accuracy, completeness, and compliance with company standards.

Check and follow up on compliance documentation to ensure all required materials are current and submitted on time.

Review NDIS policies and guidelines, monitor regulatory changes, and communicate updates to relevant staff.

Identify areas for improvement and collaborate with stakeholders to ensure updates are implemented effectively.

Spreadsheet and Data Management

Create, update, and manage spreadsheets for tracking operational, financial, or compliance data.

Perform accurate and timely data entry into databases or electronic systems.

Other Related Tasks

Provide administrative and operational support to ensure seamless coordination between teams.

Assist in preparing reports, presentations, or summaries as required.

Participate in team meetings, training sessions, and other organizational activities as needed.

Perform other related tasks that may be assigned from time to time to support the overall efficiency and success of the team

Qualifications:

At least 1–2 years of experience in an administrative or virtual assistant role.

Strong organizational and time management skills.

Proficiency in Microsoft Office or Google Workspace, particularly Excel/Sheets.

High attention to detail and accuracy in data handling and documentation.

Ability to work independently with minimal supervision.

Good written and verbal communication skills.

Familiarity with compliance or record management processes is an advantage.

How to Apply:

If you’re interested in joining our team, please send your most updated resume to