Job Title : Operations Lead, SAP Cloud Applications
Duration : Nov 1, 2025 - Mar 31, 2026
Location : Calgary, AB — 100% mandatory onsite
About the Team & Impact
Join a transformation-focused team responsible for the operations, integration, and development of SAP Cloud solutions across a portfolio of 20+ applications. You will lead day to day operations, vendor delivery to SLAs, and project execution—ensuring our SAP cloud landscape is reliable, scalable, and aligned with business needs.
Responsibilities
Lead SAP Cloud operations and act as the point of escalation to resolve high priority production issues quickly.
Plan and evolve the SAP cloud application landscape in partnership with solution design teams to meet business goals.
Own vendor management: direct outsourced teams, monitor service queues, and ensure delivery meets contracted SLAs.
Design and implement processes that enable effective multi vendor delivery and reduce operational risk.
Develop and enforce technical standards; review/approve code violations, developer access, and production data access.
Oversee integrations between S/4HANA and SAP Cloud solutions to maintain secure, reliable data flows.
Guide development of RESTful ABAP, SAPUI5, and Java apps on SAP Business Technology Platform (BTP).
Administer and configure BTP services such as CPI (Cloud Platform Integration), Workflow, and Portal.
Retain critical knowledge in house by defining documentation and transition-to-sustain processes.
Contribute to project delivery: scope, plan, and ensure technical documentation meets sustainment guidelines.
Partner with business and functional teams to drive continuous improvement and value realization.
Provide leadership to an outsourced Cloud Admin/development team of 5–10 professionals.
Must Have Qualifications
(please explain your proficiency, provide technical details and/or examples)
10+ years SAP experience, including 3+ years integrating S/4HANA with SAP Cloud applications.
3+ years developing RESTful ABAP, SAPUI5, and/or Java on SAP BTP.
3+ years administering/configuring BTP services (e.g., CPI, Workflow, Portal).
Demonstrated vendor/outsourcing leadership, SLA governance, and service queue oversight.
Proven decision making, communication, and people leadership skills.
Strong SAP change management knowledge and adherence to development standards.
Ability to review/approve code quality and access requests in production environments.
Bachelor’s degree in Computer Science/Engineering and/or Business Management (or higher).
Nice to Have - Experience on either side of an outsource relationship (client or vendor).
Nice to Have - Business process knowledge of SAP enabled functions.
Nice to Have - Oil & Gas domain familiarity.
Nice to Have - Road mapping operations and presenting to senior management.
Nice to Have - Process design across multi vendor delivery environments.