Administrative Services Specialist

Job Details

COLUMBUS, OH

Full Time

$50000.00 Salary

Description

Who We Are

Action for Children is the local childcare resource and referral agency in central Ohio. Our mission is to transform the lives of children by supporting, empowering, and advocating for the adults who make the biggest impact on children’s lives—their parents, caregivers, and teachers.

We foster a supportive, collaborative, and mission-driven culture where staff are encouraged to bring their whole selves to work, grow professionally, and contribute meaningfully to the well-being of families and communities.

To learn more about our work and impact, visit

What You’ll Do

The Administrative Support Specialist serves as the first point of contact for visitors and callers, providing a welcoming and professional experience while supporting the daily operations of the office. This role combines front desk responsibilities with administrative, facilities, technology, and event coordination support. The Specialist ensures smooth office operations, accurate recordkeeping, and effective communication across the organization while contributing to a positive and efficient workplace environment.

In this role, you will:

Serve as the first point of contact for visitors and callers, providing information and support in a professional manner

Provide general administrative support including scheduling, data entry, copying, reporting, and meeting support (e.g., preparing agendas, taking minutes, distributing follow-up notes)

Coordinate office operations such as supply inventory, mail distribution, conference room scheduling, and building access

Maintain and troubleshoot office equipment; liaise with vendors for IT support and repair services

Manage the WebCheck Fingerprinting program, ensuring compliance and assisting clients with submissions

Support internal events by organizing logistics and preparing materials such as staff name badges

Assist with facilities management, including safety checks, maintenance coordination, shredding, and clean-up days

Contribute to organizational initiatives and perform other duties as needed

Successful candidates will have

1–2 years of administrative, facilities, or office experience (nonprofit experience preferred)

High school diploma or equivalent required

Strong problem-solving skills with the ability to anticipate needs, troubleshoot issues independently, and implement practical solutions

Responsive and self-motivated, with the ability to take initiative and see projects through to completion

Advanced customer service skills; excellent written and verbal communication abilities

Comfortable communicating with staff, leadership, board members, and community partners

Proficiency with Microsoft Office Suite (Word, Excel, Outlook); ability to manage calendars, create and edit documents, and perform data entry

Familiarity with common office equipment (computer, copier, fax machine, printer, multi-line telephone)

Commitment to executing work through a diversity, equity, and inclusion lens

Desired but not Required

Associate’s Degree in Business Administration or related field

Bilingual ability a plus

Why You’ll Love To Work at Action for Children

Comprehensive Health Coverage: Enjoy peace of mind with our health, dental, and vision insurance plans starting within 30 days of hire

Generous Paid Time Off: Recharge with ample vacation days, personal days, and holidays

Hybrid Work Schedule: Enjoy the best of both worlds with a mix of remote and in-office workdays

Retirement Savings Plan: We match your contributions (up to 1%) to help you build a secure financial future

Paid Parental Leave: We provide 12 weeks of fully paid parental leave for all new parents, including birth, adoption, and foster care placements. This time allows you to bond with your new addition without worrying about work or finances.

How To Apply

Interested individuals should apply online at:

Job Opportunities

We appreciate all applications; however, only candidates selected for interviews will be contacted.

Final candidates will be required to complete reference and background checks as part of our standard hiring process.

Action for Children is an equal opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.