Administration Assistant

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

Job Summary

As an Administration Assistant, you will play a crucial role in supporting the Administration Manager by handling a wide range of administrative tasks. This role requires adaptability, strong organisational skills, and a "can-do" attitude. You will be responsible for ensuring compliance with company policies, managing owner accounts, assisting with payroll, and maintaining efficient office operations. Previous experience in an administrative role, preferably within the leisure industry, is desirable, but full training will be provided for the right candidate.

Job Duties

Process paperwork to ensure compliance with company policies and regulatory bodies, maintaining accurate records and documentation.

Efficiently communicate with owners, contractors, and manufacturers to maintain strong working relationships and ensure the best service and pricing.

Prepare and send daily, weekly, and monthly reports (banking, purchase ordering, stock returns, etc.) to Head Office by established deadlines.

Manage cash handling processes, including preparation for collection by external companies.

Oversee all aspects of owner accounts, including insurance, gas and electrical tests, billing for maintenance jobs, debt collection, and relationship building.

Assist the Administration Manager with payroll administration, ensuring accurate processing of payroll, maintenance of staff records, and coordination of sickness and holiday records.

Assist in monitoring departmental budgets, raising and releasing purchase orders, and tracking spending against budgets.

Assist with the compilation and maintenance of Health and Safety paperwork, personnel files, sales documentation, and owner files.

Provide additional administrative support as required by the business to ensure smooth operations.

Requirements

Proficiency in Microsoft Excel and Word is essential; experience with internal software systems is a plus.

Strong communication skills, with the ability to interact effectively with owners, contractors, staff, and head office departments such as Accounts and HR.

Willingness to work flexible hours, including weekends, to support the park É ¢ Ç Ä Ç ôs operations.

Ability to work independently, take initiative, and manage tasks under pressure, ensuring all paperwork is compliant, recorded, and filed correctly.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks

Discount on all food and beverage items on park

Free premium eye test voucher

Access to the Help@hand app offering health, wellbeing, and retail discounts

Comprehensive Employee Assistance Programme

Discounted gym memberships

Employee referral scheme

Sales referral scheme

Free expert mortgage advice

Company pension scheme

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