Quality Management System Manager

The Role

At Fisher & Paykel Appliances

Here at Fisher & Paykel Appliances, we design with people in mind and the lives lived around our products. We aim to create moments of delight together in the heart of the home, sustainably enhancing the quality of people's lives, now and for future generations. This purpose is at the heart of why we exist—it’s our reason for being here.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal—to be the world's most human-centered appliance brand.

What we are looking for

The QMS Manager will establish, lead, and manage systems, controls, and workforce to ensure the effective implementation and maintenance of the Quality Management System (QMS) across the factory. This role ensures compliance with ISO 9001 and other customer/regulatory certifications, drives continuous improvement initiatives, and promotes a strong quality culture. The QMS Manager will also lead audits, training programs, and improvement projects, while coaching a high-performing quality team to deliver business and site goals.

The scope of Role

Deliver to Site and Business Goals - Setting targets for the QMS KPIs. Lead & drive Quality Management System processes across the factory to maintain ISO9001 and other customer/regulatory certifications. Support customer audits both on-site and remote. Promote quality culture throughout the organization. Monitor ESD equipment and processes to ensure operational integrity.

Expert Workforce - Leads, coaches, and develops a team responsible for the implementation and maintenance of a high-performing QMS. Role Responsibilities

What we need

5–8 years of experience in QMS or quality-related managerial roles.

In-depth knowledge of ISO 9001 and other relevant QMS standards.

Proficiency in quality tools: FMEA, Control Plans, SPC, CAPA, MSA, etc.

Skilled in QMS software systems and Microsoft Office Suite.

Strong leadership, communication, and analytical problem-solving capabilities.

Experience in white goods or home appliances manufacturing is preferred.

Our Thailand Team

Our environment is designed to allow people to thrive and work at their best. Our culture encourages continuous development, collaboration, and innovation.

At Fisher & Paykel, you will have opportunities for technical growth and leadership within a global organization. We offer true work/life balance, competitive remuneration, and a superannuation scheme.

We are interviewing now, so please apply today.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

REQ-23946