Rating & Billing Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Position Overview:

Join CEVA Servicios de Mexico as a Rating & Billing Specialist within our Transportation Operations department, based in Apodaca-Monterrey. This role is pivotal to our Operations Division, focusing on the accurate rating and billing processes essential to securing revenue and ensuring operational integrity.

In this position, you will be responsible for meticulously managing billing data, generating precise invoices, resolving any discrepancies with efficiency, and maintaining clear communication with our customers regarding billing inquiries. You will contribute directly to month-end closing activities and work in close collaboration with multiple internal departments to uphold billing accuracy, compliance, and operational excellence.

Key Responsibilities:

Thoroughly review and verify billing data to maintain the highest standards of accuracy and prevent revenue leakage.

Generate and deliver invoices punctually and professionally, ensuring compliance with company standards and regulatory requirements.

Investigate, analyze, and resolve billing discrepancies, providing transparent explanations and corrective solutions in a timely manner.

Serve as a primary point of contact for customer billing inquiries, promoting effective communication and fostering strong client relationships.

Support month-end financial closing by coordinating billing and accounting functions to meet deadlines and internal control policies.

Collaborate cross-functionally with finance, sales, customer service, and other departments to ensure harmonious operations and billing precision.

Manage daily billing and auditing activities related to assigned claims, ensuring adherence to company policies and applicable state and federal regulations.

Additional Responsibilities:

Maintain detailed and organized documentation of billing processes, adjustments, and audit trails to support internal reviews and continuous process improvements.

Identify potential enhancements in billing workflows and recommend procedural changes to improve efficiency, accuracy, and customer satisfaction.

Stay informed on evolving regulatory standards and industry best practices related to billing and transportation operations to ensure ongoing compliance.

Contribute to the development and implementation of training and guidance materials related to billing and rating procedures.

Participate in special projects and cross-functional initiatives aimed at optimizing transportation billing operations and financial performance.

Candidate Profile:

We are looking for a detail-oriented, responsible professional who thrives in a dynamic logistics environment. The ideal candidate will possess excellent analytical skills, strong problem-solving capabilities, and the ability to communicate effectively with diverse stakeholders—both internally and externally.

Experience with billing systems, transportation logistics, and compliance with regulatory frameworks will be considered a significant advantage. Adaptability, proactive mindset, and dedication to operational accuracy are key qualities for success in this role.

Why Join CEVA Servicios de Mexico?

At CEVA, our commitment to diversity, equity, and inclusion shapes our welcoming and supportive work culture. Joining our team means working alongside dedicated industry professionals who drive innovation and continuous improvement in transportation operations.

We provide meaningful opportunities for professional development, encouraging every team member to grow their expertise and contribute directly to organizational success. As part of CEVA Servicios de Mexico, you will engage in impactful work that supports operational excellence and customer satisfaction across the logistics sector.

We welcome applications from all qualified candidates and value the rich perspectives that contribute to our dynamic team and organizational culture.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: . We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.