Job Details
Job Location
Hotel Ballast - Wilmington, NC
Description
We are seeking enthusiastic Valet/Guest Service Associates to provide aggressive hospitality to hotel guests at prestigious hotels.
Responsibilities include greeting arriving and departing guests, parking and retrieving guest vehicles, opening doors, and providing information and directions. Applicants must be willing to work a flexible schedule.
The ideal candidate has at least one year of customer service experience, exceptional communication skills, and enjoys working outdoors. We are looking for positive, upbeat individuals who can deliver Aggressive Hospitality.
JOB SUMMARY
Acknowledge and greet guests within 30 seconds and provide professional, fast, fun and friendly service
Parks and retrieves vehicles
Maintain pleasant, friendly and professional demeanor with all guests, hotel staff and co-workers
Practice AAA Basics
Immediately secure all keys
Has a clean appearance and willing to adhere to all AAA Parking uniform and appearance standards
Ensures all guest's valet experience are memorable and unique
Runs fast to retrieve cars
Ability to lift 20lb (luggage)
Drives slow when presenting cars
Regularly exposed to outside weather conditions and frequently exposed to care exhaust fumes.
Qualifications
The minimum qualifications for this position are:
Must be at least 18 years of age
Must have a valid driver's license - 2 years of verifiable experience
Must be able to drive a stick shift
Pass a pre-employment drug screen, background and driving record check
Must have and maintain a valid drivers license and clean driving record
Be able to speak, read and write standard English language
Know how to drive a stick shift vehicle comfortably
Be able to stand during entire shift