Operations Product Specialist - Italy

Are you the organised force behind every smooth operation? Become our next Product and Operations Specialist.

What's in it for you?

This is your chance to build a career in operations with one of the most innovative gaming brands in the world. You’ll gain exposure to multiple business areas, sharpen your organisational and project skills and learn from an experienced global team. If you’re proactive, curious and ready to grow fast - this role is your launchpad.

Your role with us

As the Products and Operations Specialist, you’ll be at the heart of our daily operations - keeping things organised, connected and running at peak efficiency for the Italian market. You will support the operational and product development activities of Stake Italy, working closely with the Operations team and the Sportsbook & Casino Manager, you’ll help coordinate projects, streamline processes and make sure communication flows seamlessly across the business.

It’s a hands-on role where your attention to detail and drive will make a real impact every day. This role combines organisational and analytical work with cross-department collaboration to ensure smooth operations, accurate certification processes, and effective planning of product and promotional activities for the Italian market. This position is ideal for a motivated, detail-oriented individual looking to grow within the iGaming industry and gain solid experience in operations and product management

Who are we?

Leading the online gambling industry since 2017, Stake.it offers a wide variety of online casino and sports betting options. Stake Italy represents the local regulated branch of Stake, offering a world-class entertainment experience through its licensed platform Stake.it, combining casino, live games, and sports betting in a fully compliant and responsible gaming environment. Stake Casino is home to worldwide local currency betting options for online slot games, Stake Originals and live casino games. Stake offers the best online casino gaming experience.

Stake Sportsbook offers unbeatable odds on all major sporting events including a range of E-sport leagues. With over 100,000 bets placed daily, Stake is the best place to place wagers on your favourite sports teams and players. Stake Sportsbook covers all bases regarding sports and markets and offers unbeatable odds to online sports bettors. And thanks to our free live streaming platform, you can watch all the action from the biggest sporting events throughout the year!

What you will do

Support the certification process for new games and features on Stake.it.

Assist in defining and executing the promotional calendar and campaign plans.

Support the planning and tracking of product release roadmaps for both casino and sportsbook.

Assist with daily operational activities related to the Stake.it platform.

Partner with the Operations team to manage tasks, documentation, and tracking using tools such as Notion, Jira, Confluence, and Slack.

Maintain and update operational documents, templates, and checklists to ensure process consistency.

Gather and organize data from different teams to contribute to reporting and performance tracking.

Support the onboarding/offboarding of vendors, game providers, and internal processes.

Collaborate with multiple departments (CRM, Compliance, Product, Tech) to ensure alignment on releases and ongoing activities.

Provide general support for ad-hoc operational and product-related projects.

What you will bring

1–3 years of experience in operations, product support, or similar roles (preferably in the iGaming or digital entertainment industry)

Proven ability to handle multiple tasks and priorities in dynamic environments.

Experience working with documentation, communication and tracking tools (Confluence, Jira, Notion, Slack, etc.).

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Good knowledge of the English language, both written and spoken.

Strong organizational and analytical mindset with attention to detail.

Good communication and teamwork abilities.

Proactive and curious attitude, eager to learn and contribute to team success

Personal touches

Self-motivated and adaptable, with a problem-solving mindset.

Comfortable working in fast-paced, evolving environments.

Able to manage priorities independently while maintaining accuracy.

Collaborative and positive approach toward colleagues and partners.

This position is based in Rome, Italy, with a hybrid working model (3 days in office and 2 days remote) designed to support flexibility and collaboration.