Project Coordinator

POSITION SUMMARY

The Project Coordinator, Language Services supports the execution of multilingual content projects across a diverse client portfolio. The Project Coordinator works closely with Project Managers and Senior Project Managers to ensure projects are delivered on time, within budget, and to a high standard of quality.

This is a hands-on role focused on foundational project execution. The successful candidate will gain exposure to a wide range of localization services from AI translation to marketing transcreation to local voiceover to in-market content origination while developing core project management skills and financial acumen. They will collaborate with colleagues in sales, creative production, and operations, gaining insight into the dynamic inner workings of a creative agency.

JOB QUALIFICATIONS

Degree in a relevant field (e.g., Linguistics, a foreign language, International Relations, Marketing, Communications, Business)

A combination of education and work experience may be considered

Minimum 1 year of project coordination experience in one or more of the following preferred:

A communications agency

Marketing services department of an advertiser

Production facility or advertising supplier

Translation or transcreation agency

Communication

Excellent written and spoken English

Advanced proficiency in another language is strongly preferred

Strong semantic analysis skills and passion for languages

Clear, confident communicator with excellent interpersonal skills, comfortable in multilingual and multicultural working environments

Project Coordination

Highly organized and detail-oriented, with strong time management skills

Able to manage multiple projects simultaneously and meet tight deadlines

Comfortable working in a fast-paced, multicultural, and creative environment

Proactive and solutions-oriented, with the ability to pre-empt issues

Flexible and adaptable to shifting priorities and account needs

Collaborative team player who can also work independently

Able to build productive relationships across internal and client teams

Strong proficiency in Excel, Word, and Outlook required. Competence in Powerpoint, Figma, InDesign, AirTable, and a TMS is preferred.

SUPERVISION

Exercised: None

Received: Reports to a Project Manager or Senior Project Manager, with support from the Team Lead.

JOB RELATIONSHIPS

Internal: This position works closely with the Global Language Services team, the Production Studio, Client Services and Account teams

External: Vendors with supervision from PMs and SPMs

JOB DUTIES

(* denotes an “essential function”)

*Prepare and ingest files into translation management systems (primarily Wordbee and similar platforms)

*Brief linguists for translation, transcreation, and proofreading assignments

*Track project progress, flag risks, and support on-time, on-budget delivery

*Perform quality control checks on final deliverables before release

*Maintain project trackers, budget logs, and internal documentation

*Collaborate with PMs and SPMs to support execution across multiple accounts

*Communicate with linguists, vendors, and internal teams to ensure smooth workflows

*Participate in team meetings and contribute to process improvements

With experience, independently manage low-complexity projects.

With experience, contribute to internal process documentation and improvements.

With experience, begin client-facing communication for select accounts.

With experience, support client relationship management updates and reporting under supervision.

Shadow PMs on complex projects to build skills.

WORKING CONDITIONS

Office environment.

R251000956