Regional Training Officer-Lite Stansted

Regional Training Officer-Lite (Ramp Services)

Reporting to: Regional Training Manager

Contract: Permanent.

As a Regional Training Officer – Lite, you will deliver high-quality training across various airport stations within your region. You’ll report to the Regional Training Manager during the training season (1 November – 30 April), and return to operational duties at your base station during the operational season (1 May – 31 October). These dates may flex depending on business needs.

You’ll facilitate classroom and practical sessions, guide new employees through onboarding and upskilling, and support station compliance through robust training practices. During your initial six months in training, you’ll be supported by Regional Training Coordinators (RTCs). Thereafter, support shifts to the local station while you resume operational responsibilities.

Responsibilities

Training Season (November – April):

Deliver training per the regional plan aligned with Swissport UK & Ireland policies

Adapt to flexible shifts to support flight volume-based training needs

Maintain continuous professional development records

Mentor and upskill new and existing On-the-Job Coaches (OJCs)

Oversee station induction programmes

Monitor safety compliance and operational standards

Ensure accuracy in training records and administration

Participate in team meetings and uphold PPE standards

Contribute to training quality assurance, safeguarding, and audit activities

Liaise regularly with RTCs and station trainers to execute station training plans

Operational Season (May – October):

Resume duties at your base station while maintaining readiness to deliver ad-hoc training if required

Compliance with safety-critical and business training

Observations and feedback of training delivery

Qualification standards and safeguarding outcomes

Qualifications

Proven experience in both coaching and delivering training

Strong leadership in high-pressure, regulated environments

Excellent people and organisational skills

Proficiency in Microsoft Office and digital tools

Permanent Full-Time