Cafe Manager

Does this position interest you?

You should apply - even if you don't match every single requirement!

We're known as an auto glass company.

That's the focus of what we do.

But beyond the glass, we're so much more.

We'll help you build a fulfilling career and encourage you to have a life.

Let us be the best place you'll ever work.

Does this position interest you?

You should apply - even if you don't match every single requirement!

We're known as an auto glass company.

That's the focus of what we do.

But beyond the glass, we're so much more.

We'll help you build a fulfilling career and encourage you to have a life.

Let us be the best place you'll ever work.

A Brief Overview The dynamic and experienced Cafe Manager will develop, lead, and oversee the daily operations of our corporate cafe at Safelite Headquarters.

The ideal candidate will have a passion for delivering exceptional customer experiences, a strong aptitude for team leadership, and a deep understanding of the coffee industry.

As the Cafe Manager, you will be responsible for building a high functioning customer service team, maintaining quality standards, driving business growth, and creating a welcoming and efficient environment for both company employees and guests.

What you will do Team Leadership * Recruit, hire, train, and manage a small team of baristas and support staff.

* Provide guidance, coaching, and ongoing performance feedback to ensure a motivated and efficient workforce.

* Foster a positive and collaborative work environment that encourages teamwork and professional growth.

Operational Excellence * Oversee daily operations, including opening and closing procedures, cash handling, inventory management, and equipment maintenance.

* Ensure that all food and beverage offerings meet quality and safety standards and comply with health regulations.

* Monitor and manage staffing levels to maintain optimal customer service during peak hours.

Customer Experience * Champion a customer-centric culture by setting and upholding exceptional service standards.

* Address customer concerns and feedback promptly, striving to resolve issues and enhance their overall experience.

* Continuously seek opportunities to improve and innovate the cafe's offerings based on customer preferences and industry trends.

Sales and Marketing * Develop and implement strategies to drive sales growth, increase customer retention, and attract new patrons within the corporate environment.

* Collaborate with the marketing team to execute promotional events, social media campaigns, and loyalty programs.

* Monitor sales performance, analyze trends, and adjust strategies to achieve revenue targets.

Financial Management * Manage the cafe's budget, including labor costs, supplies, and other operational expenses.

* Track and report on key performance indicators, such as revenue, cost of goods sold, and profitability.

* Identify areas for cost savings and implement measures to optimize financial efficiency.

Vendor Relationships * Establish and maintain relationships with suppliers, negotiating pricing and terms to ensure consistent delivery of quality ingredients and products.

* Coordinate orders, deliveries, and inventory levels to prevent stockouts and wastage.

What you will need * High School Diploma required * 4-6 years previous experience in a supervisory or managerial role within the coffee industry or a related field required * Food safety and management certifications, or the ability to obtain them required * Strong knowledge of coffee preparation techniques, trends, and industry best practices.

* Exceptional interpersonal and communication skills, with the ability to lead and motivate a diverse team.

* Proven track record of achieving sales targets and driving business growth.

* Excellent organizational and time management abilities, with keen attention to detail.

* Proficiency in using point-of-sale systems, inventory management software, and Microsoft Office applications.

* Flexibility to work shifts as required.

What you will get * Competitive weekly pay and bonus opportunities.

* Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

* Up to $5,250 in tuition reimbursement per year.

* View all our health, wealth and life offerings at Our people are passionate about what they do, the product they sell, and the customers they serve.

If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

#LI-LS1 #LI-ONSITE This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees may be required to perform other related duties as assigned to ensure workload coverage.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc.

policies and practices.

* - Internal Associates: Already a member of the Safelite team?

Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone.

We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer.

Learn more at Safelite.com/Careers.

Benefit amounts are estimates only.

Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role.

Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.

policies and practices.

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