Retail Trainee Athens - Curricular Internship

Cartier Retail Trainee

YOUR MISSION

You will have the opportunity to join our South-East Europe Commercial Department as a Retail Trainee in boutique. In this role, you will support the entire boutique team in key daily operational tasks and actions.

As an Ambassador of the Maison, you will be contributing to clients welcoming and boutique experience, traffic orientation and waiting time management and you’ll ensures that all visitors are being taken care of in the most appropriate and efficient manner.

HOW WILL YOU MAKE AN IMPACT? You will:

Client Welcoming & Waiting Time Management

Ensure an exceptional client experience at the entrance of the client(s) in the boutique

Manage / direct traffic and seats client(s) whenever possible and offer drinks, reading, etc.

Inform client(s) about the approximate waiting time and ensures that the first available Sales Associate is taking care of the client(s), etc.

Adapt according to client(s) needs and expectations

Transmit the passion and values of the Maison developing a strong knowledge of the product categories from a technical, storytelling and clients point of view

Sales Assistance

Support / assists discreetly in various service and transaction related tasks during the sale

Coordinate between Sales Associates and Stockist / Cashier / Boutique assistants

Proceed with Gift wrapping, cordon changes

Accompanies the client(s) to the door upon departure

Assist with After Sales duties without handling with payments

Daily Boutique Operations

Respect all brand and boutique policies and procedures

Participate to the boutique set up and un-set-up at opening and closing

Participate to the implementation of Visual Merchandising guidelines

Support in the ordering of boutique facilities (bags, drinks, edition material, office facilities, etc.)

Ensure that the boutique, windows, counters, etc. are in a perfect condition

How will you experience success with us?

Good interpersonal and communication skills

Strong attention to detail and customer needs

Team-Player approach and

Pro-active mindset, flexibility and adaptability to a multicultural environment

Fluent in English

What makes our group different?

Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

We value freedom, collegiality, loyalty and solidarity

We foster empathy, curiosity, courage, humility and integrity

We care for the world we live in

Your journey with us:

During the interview process, you will have the opportunity to meet the HR team, the Boutique Manager and Retail Manager.

Learn more about life at Richemont and our maisons below: