Property Operations Management

Job Description

Position: Property Operations Manager

Location: Onsite in Willard, with oversight in Mansfield

Status: Full-Time (M-F 8am-5pm)

Salary: $50-60K

About the Role

We are seeking a highly motivated and organized Property Operations Manager to oversee operations at our Willard community while providing oversight at our Mansfield property. This role combines traditional property management functions—leasing, resident relations, rent collections—with a strong operational focus on leading teams, driving apartment flips, and ensuring units are rent-ready as quickly and as efficiently as possible.

This is not a desk job. The right candidate is hands-on, solution-oriented, and thrives in a fast-paced environment where grit, accountability, and problem-solving are critical to success.

Key Responsibilities

Operational & Team Management

Lead daily onsite operations at Willard while overseeing processes at Mansfield.

Manage and direct a team of two maintenance technicians responsible for apartment turns.

Coordinate and oversee outside vendors and contractors as needed.

Drive efficiency and quality in apartment flips, ensuring rent-ready units meet standards.

Track progress, hold team members accountable, and resolve roadblocks quickly.

Monitor budgets and vendor invoices to control costs and maximize profitability.

Property Management Functions

Oversee the leasing process, including advertising, tours, applications, and approvals.

Manage resident move-ins, move-outs, and renewals.

Collect rent, monitor delinquencies, and enforce lease compliance.

Submit and track work orders while ensuring timely completion and resident satisfaction.

Maintain compliance with property standards, fair housing, and safety regulations.

Build positive relationships with residents to support retention and community reputation.

Qualifications

Strong background in operations, retail management, or team leadership; property management experience is a plus but not required.

Proven ability to manage people, delegate tasks, and enforce accountability.

Exceptional organizational, scheduling, and problem-solving skills.

Ability to balance hands-on work with administrative responsibilities.

Grit, adaptability, and a proactive approach to challenges.

What We’re Looking For

A self-starter who takes ownership of the properties as if they were their own.

A leader who can motivate, coach, and hold teams accountable.

An operator who can juggle leasing, resident relations, and turnover timelines seamlessly.

Someone who thrives on results—quality units flipped fast and leased to quality renters.

Why Join Us

This is a high-impact role where you’ll directly shape the success of two communities. You’ll manage people, projects, and residents while driving results that matter: faster flips, higher occupancy, and stronger community standards.

Equal Opportunity Employer:

Mason Equity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Mason Equity is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND1

Full-time