Office Support Admin

Job Description

Summary

The Office Support Specialist will report directly to the Office Support Admin. The Office Support Specialist will perform routine and customary administrative/clerical responsibilities in a self-sufficient, knowledgeable, and positive manner, including answering telephones, being informed of office practices and procedures, and maintaining flexibility in these tasks and responsibilities.

This position is a full-time, direct hire position located in (HQ) Columbus, Ohio.

Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.

Primary Functions

Used as helpdesk to answer the job related questions from the field by phone or email formats

Mentoring field branches on orders, compliance, and Performance Selection System Understanding

Research daily issues that arise by problem solving and coming up with new innovative ways to find a solution

Implement new policies, processes and procedures in addition to approving them.

Will offer suggestions and perform testing

In charge of setting up all new users with Vendors

Maintain records and perform quality inspections

Ability to multitask and must be open to different challenges each day

All other duties that may arise to ensure the successful operation of the company

Qualifications

High school diploma or equivalent

Cooperative, team-oriented, patient, calm under pressure

At least 2 years of office experience

Ability to arrange things in certain order (e.g., alphabetically,

Ability to understand and accurately apply basic math skills numerically)

Proficiency with Microsoft Word, Excel, PowerPoint, Outlook

Ability to produce results within an autonomous environment

Internet within company guidelines and have the flexibility to identify and respond to changes in priorities

Ability to make competent use of work related equipment and materials

Strong written and verbal communication skills

Ability to remember information (e.g., policies, procedures)

Ability to provide excellent customer service to all clients locate resources to find information as needed (customers and employees)

Ability to travel to various locations (e.g., customer sites, other

Ability to demonstrate success working in a fast-paced, highly company offices) as needed competitive, deadline-oriented environment

Ability to communicate effectively and tactfully with others

Self-motivated with exhibited sense of urgency in all sales and service related activity

Ability to work with other team members as well as independently

Exceptional communication, presentation, follow-up, negotiation,

Ability to shift back and forth between two or more tasks and closing skills. Strong emphasis on listening skills

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at .

Job Type: Full-time

IND1

Full-time