Client Partner, Strategic Learning

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

The opportunity

Job Overview:

The Client Partner, Strategic Learning (CPSL) is a senior leader within the key account team, partnering with the Regional Director to drive account growth, profitability, and the successful design and delivery of complex leadership development solutions. Serving as a trusted adviser and thought leader, the CPSL builds deep, strategic relationships with clients, engaging senior leaders in business and leadership development conversations that shape impactful learning strategies. With strong business acumen and deep expertise in leadership development, the CPSL architects innovative, high-quality solutions that align with client needs and Harvard Business Publishing’s offerings. As a key member of the Regional Steering Committee and an extended member of the Service Delivery leadership team, the CPSL plays a critical role in shaping regional strategy, ensuring solution excellence, and advancing the evolution of Corporate Learning’s practices and services.

What will you do:

Partner with regional sales leadership to define account strategy and plan for most critical accounts and prospects

Co-develop account strategy and execution plan

Partner to develop opportunities and define solutions

Develop proposals and pricing

Ensures solution relevance and executability through close partnership with Service Delivery leaders

Learning and Leadership Consultant

Leverages deep business acumen and knowledge of external factors (local economy, competition, learning trends, learning technology) to lead business conversations with colleagues and with clients/prospects

Gains client confidence to consult on their comprehensive leadership development strategy

Provides market information to Marketing and Product Management to ensure that HBP remains at the forefront of leadership development

Solution Architect

Leads high-level design sessions with prospects/clients to co-create the optimal solution

Architects leadership development solutions that are innovative and produce expected behavior change, while leveraging standard HBP solutions wherever possible

Thought Leader

Stays current with trends in leadership, business and learning to help further the learning and leadership development profession

Provides thought leadership in a variety of forums: client meetings, white papers, industry conferences

Business Development and Client Relationship Management Partner

Partners with the sales and delivery teams to develop, maintain, and sustain client relationships over time

Differentiates HBP against the competition by focusing on points of differentiation to help increase sales and retain clients

Ensures, with appropriate staffing, design and delivery of projects within an account

Manage high quality needs assessment, program design, curriculum development and delivery of each client program

With appropriate sized teams within an account, responsible for leading an account’s portfolio of business and meeting or exceeding margin, client and quality expectations.

Able to take a leadership role in managing client situations such as scope/timing/quality challenges and is able to identify situations that pose high risk for HBP and draw upon the appropriate resources to mitigate.

Effectively coaches and mentors team members on client skills, leadership development content and expertise, etc.

What will you bring:

10+ years of experience in learning solutions design and delivery

Demonstrated ability and experience in the following:

Selling/designing/delivering leadership and management development programs

Delivering consulting and professional services for complex learning solutions and/or working in a learning and development organization.

Partnering with sales team upstream in the business development process conducting conversations that explore business needs and position potential solutions

Working with clients at all levels of an organization

Developing and sharing of thought leadership on learning and leadership development trends

Managing a portfolio of client projects and in leading teams of practitioners

Broad-based knowledge of Learning and Development, including technology-enabled adult learning methodologies

Comfortable and effective in a consultative selling environment

Exceptional interpersonal skills combined with collaboration and team leadership abilities

Innovative, flexible and client focused approach to consulting

Strong financial and business acumen

Exceptional written and verbal communication skills in English & Arabic

What we offer

As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!

HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

AED 670,000 annually commensurate with experience

JR250395

Remote/Remotely/Tele/Telecommute/From home