Commercial Operations Specialist

Commercial Operations Specialist

Florence

Responsibilities, authorities and accountabilities

Develops and negotiates proposals for spare parts, field services, and repairs, ensuring competitive pricing and value creation for shareholders.

Manages complex commercial processes involving multiple internal and external stakeholders, including engineering, legal, risk, and finance teams.

Prepares and oversees regional frame agreements, negotiating tailored Terms & Conditions to meet customer requirements.

Leads transactional deal execution, structuring commercially and technically sound solutions with creativity and precision.

Ensures proposal quality and timeliness, maintaining accurate tracking and updates of opportunities using relevant tools and systems.

Coordinates proposal outputs and business hand-offs, ensuring alignment with production schedules and delivery timelines.

Required Qualifications

Education: Bachelor’s degree in Business Administration, Finance & Risk Management, or Engineering from an accredited university or college.

Experience: 1–3 years in Proposals, Commercial Operations, or Sales, preferably within the energy or industrial services sector.

Product Knowledge: Prior experience with BH IET Services offerings and products, including repair, field services, and spare parts, as well as familiarity with related processes, tools, business units, and support functions.

Contractual Expertise: Solid understanding of legal and financial aspects of contract clauses.

Stakeholder Management: Proven ability to influence and coordinate cross-functional teams, aligning diverse stakeholders (engineering, legal, risk, finance) toward common goals.

Customer Orientation: Strong understanding of different customer profiles and needs, with the ability to tailor offerings accordingly.

Relationship Building: Demonstrated capability to build trust-based relationships with customers.

Team & Learning Mindset: Collaborative team player with a positive attitude, a passion for learning, and the ability to foster a healthy team environment.

Communication Skills: Excellent oral and written communication abilities.

Personal Attributes: Resilient and proactive, with a high say-do ratio, strong problem-solving skills, and a self-motivated approach to continuous improvement.

Initiative & Flexibility: Agile mindset with the ability to take initiative, adapt to change, and drive tasks to completion.

Cultural Awareness: Multicultural mindset with sensitivity to diverse cultures and values.

Languages: Fluent in Italian and English.

Work Authorization: Must possess a valid EU Work Permit.

Desired Characteristics

Industry knowledge / competitive landscape understanding.

Knowledge of Contractual Services Agreements and site operations.

R156631