Business Manager

Job Description

Business Manager

The Business Manager will work closely with Sales, Commercialization, Research and Development, Operations, Supply Chain, Planning, and Finance. This is a hybrid role of customer service, project coordination, and sales support providing relationship maintenance and account management for existing customers and reports through the Director of Business Management.

Key Responsibilities

Account Management & Process Improvement:

Manage the day-to-day relationship with clients as well as internal stakeholders, ensuring that all deliverables are within scope and budget.

Filter inbound customer information.

Leads weekly tactical meetings with customers

Assist in the preparation and presentation of quarterly business reviews and project scope proposals.

Manage cross functional teams to scope, prioritize, and deliver customer projects and process improvement.

Provides customer service support to Directors of Business Management and other Business Managers

Has goals associated with existing customer retention and the overall Business Management Group sales targets

Production Planning & Scheduling:

Collaborate with customers to develop, distribute, and track production plans and schedules.

Work with cross functional teams to address and resolve issues related to schedule changes, inbound raw materials, delivery schedules, and outbound finished goods.

Reporting & Analysis:

Measure and track account performance using appropriate systems, tools, and techniques

Gather, analyze, and monitor sales and production data to track and report on results. Assist in the sales forecasting process.

Run, distribute, and maintain reporting requirements for clients.

Competencies

· Customer Focus: Understands and monitors the needs of internal and external customers

· Adaptable / Flexible: Open to change in response to new information, different or unexpected circumstances

· Cross-Functional Collaboration: Ability to work in a dynamic team environment

· Self-Starter: Takes initiative in developing programs to conform with set standards, ensuring the development of a robust culture

· Problem-Solving: Prevents and solves issues, understand and mitigates problems, recognizes cause and effect relationships between functions

· Project and Time Management: Plans tasks and deliverables accurately, prioritizes tasks and adapts as needed and is responsive to requests and accountable for actions

Qualifications

· Bachelor’s Degree required

· Excellent interpersonal and written communication skills required

· Highly proficient in MS Office suite

· Detail orientated and highly motivated

· Critical thinking and problem-solving skills

· Planning and organizing skills

· Working knowledge of manufacturing processes

· Supply chain and ERP systems experience is a plus

· Proven experience in project management and change managementCompany Description

We're excited to announce that TruFood Manufacturing and Bar Bakers have united as Tandem Foods! This milestone marks the evolution of two trusted names in better-for-you snacks into an industry-leading partnership. Our new brand identity, symbolized by the tandem bicycle, represents our commitment to collaboration and shared success with our valued customers.

With eight manufacturing facilities nationwide and expanded capabilities in bars, chocolate molding, cookies, wafers, and granola, we're better positioned than ever to serve the growing better-for-you snack market.

"Powered by Collaboration" isn't just our tagline—it's our promise to continue delivering exceptional results through innovation, trust, and partnership.

Full-time

Hybrid remote