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Administrative Professional 1/Front Desk Customer Service, PN

Company:
State of Ohio
Location:
Columbus, OH, 43216
Posted:
October 12, 2025
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Description:

Administrative Professional 1/Front Desk Customer Service, PN 20076197 What You Will Do: * Provide exceptional customer service to internal and external customers.

* Ask questions to uncover needs * Accurately and efficiently document interactions electronically and/or in writing * Confidently troubleshoot and seek out necessary information to address concerns Who we are looking for: * Someone who has excellent customer service skills * Computer skills * Problem solving skills * Event scheduling and coordination Benefits to you: * Enjoy an excellent work/life balance * Receive paid time off with vacation, sick and personal leave * Receive 11 paid holidays per year.

* Receive regular pay increases; 1st increase after 4 months * Receive an extensive benefits package; including Medical and FREE Vision, Dental and Basic Life Insurance after completion of eligibility period.

* Experience growth opportunities within organization.

* Participate in employee tuition reimbursement programs.

* Receive a pension plan with 14% employer contribution.

1 yr.

trg.

or 1 yr.

exp.

in secretarial science or business office applications.

For positions requiring technical terminology, applicants must also have 6 mos.

trg.

or 6 mos.

exp.

in relevant technical terminology.

* Or equivalent of Minimum Class Qualifications For Employment noted above Job Skills: Administrative Support/Services

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