Release and Deployment Manager

Release And Deployment Manager

We are seeking a mission-driven and detail-oriented Release and Deployment Manager to lead the planning, coordination, and execution of IT service releases across the client network. This role is central to maintaining the integrity, availability, and operational readiness of the client network, an international defense information-sharing platform. As part of the team, you'll oversee the end-to-end release lifecycle for major, minor, and emergency changes, ensuring alignment with policy and national support organizations. You will engage in cross-border collaboration to guarantee the secure, efficient, and minimally disruptive deployment of services. On our team, you'll be defining release strategies, managing deployment schedules, and coordinating with technical and governance bodies like the Technical Change Advisory Board (T-CAB). You'll also interface with key ITSM processesChange, Incident, Problem, Knowledge, and Configuration Managementto ensure seamless integration and service continuity.

You Have:

3+ years of experience in IT Service Management, preferably in defense or multinational environments

3+ years of experience managing release and deployment activities across complex systems

Experience with ITSM platforms such as ServiceNow

Familiarity with structured change governance processes (e.g., CAB, T-CAB, E-CAB)

Strong understanding of ITIL frameworks, especially Release and Deployment Management

Experience coordinating across multiple stakeholders and national support organizations

Clearance Required: Secret.

Bachelor's degree. Note: 6 years' work experience may be substituted for a bachelor's degree.

Nice If You Have:

ITIL Foundation or higher certification

Experience with Configuration Management Systems (CMS/CMDB)

Familiarity with international governance structures

Ability to translate business RFCs into technical implementation plans

Strong documentation and stakeholder communication skills

PMP or equivalent project management certification

Experience supporting classified or defense-related IT environments

The candidate should possess a collaborative mindset that emphasizes cross-functional alignment and continuous improvement.

Clearance: The applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Secret clearance is required. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Group ID: 10105424