Warehouse Supervisor

Job Description

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for a Warehouse Supervisor to join our team in Chicago, IL! We are seeking a driven and hands-on leader who is ready to grow with us as we build a high-performing warehouse team.

Reporting to the Warehouse & Fulfillment Manager, the Warehouse Supervisor will oversee daily operations, including inbound and outbound shipments, managing finished goods and raw material inventory, and processing returns.

This role is an excellent fit for someone who values operational excellence, makes decisions based on data and performance metrics, and thrives in a fast-paced, evolving environment. Success in this role will require strong communication skills, a commitment to developing others, and the ability to identify and escalate challenges to keep operations running efficiently.

What You'll Do:

Oversee daily warehouse operations, including inbound and outbound shipments, returns processing, and inventory management for finished goods and raw materials

Own and drive initiatives to improve the Returns to Inventory rate, partnering cross-functionally to identify root causes, implement corrective actions, and sustain improvements

Lead, coach, and support warehouse employees to meet safety, productivity, and quality goals

Coordinate training for warehouse personnel, ensuring strong onboarding and continuous skill development

Monitor key operational metrics and use data to drive decision-making and identify areas for improvement

Foster a culture of safety, accountability, and continuous improvement across the team

Maintain high standards of organization, cleanliness, and compliance with company policies

Partner with leadership and cross-functional teams to resolve operational issues and escalate concerns as needed

Conduct regular inventory audits, cycle counts, and assist in reconciliation efforts

Support warehouse projects, initiatives, and process improvement efforts as needed

What You'll Need to Have:

Required:

A bachelor's degree in Logistics, Supply Chain Management, or a related field is required. Alternatively, 1–3 years of experience in warehouse operations or logistics, including at least 2 years in a leadership or lead role

Proven ability to lead a team, drive performance, and maintain a safe and organized warehouse environment

Comfortable using operational data and metrics to make decisions and drive improvements

Strong organizational, communication, and time management skills

Ability to work independently while maintaining a high level of collaboration and timely communication with leadership

Experience using Warehouse Management Systems (WMS) or similar inventory systems

Familiarity with standard warehouse equipment and safety procedures

Ability to lift to 50 pounds and stand or walk for extended periods as needed

Preferred:

Bilingual in English and Spanish

Schedule:

Wednesday - Saturday (6:30 am - 5:00 pm)

Compensation:

$58,000 - $65,000 per year base salary

An annual bonus percentage that varies based on the level of the role

Employer matching (up to 3% of base salary) for company-sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

Full-time