Manager, Operations

Job Req Number: 100318

Time Type: Full Time

Manager, Operations, Warehouse

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please click on the link here to get see more about DSV.

DSV are recruiting for a Manager, Operations, at Mercia Park. We have 2 roles available across AM and PM shifts.

As a Manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes and systems in order to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV

Key Tasks & Responsibilities

Manage all warehouse operations, inbound, outbound and reverse flow within a fast-paced environment

Oversee warehouse Health and Safety compliance.

Direct warehouse Group Audit compliance.

Govern warehouse costs within budget and forecast levels.

Manage warehouse reports weekly, investigate reasons for variances and to instigate corrective action where necessary

Plan effectively for flexing of resources to account for fluctuations and seasonality

Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements

Proactively manage all absence and retention of staff

Coach and mentor staff, giving regular formal and informal feedback

Ensure a high level of compliance to WMS processes

Deal with all warehouse disciplinary issues in line with company policy

Liaise with other business functions and builds relationships with retail stores

Communicate appropriately with the warehouse team to keep them up to date with business plans and performance

Lead continuous improvement initiatives within the warehouse

People Management

Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines

Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements

Ensure effective warehouse and distribution operations by implementing department policies and procedures

Set department objectives/KPIs and review and assess on-going performance of direct reports.

Experience

Senior management experience

Finance Experience desirable

Health and Safety qualification

Excellent written and verbal communication skills

Good understanding of Warehouse processes and procedures

Excellent people management skills

Experience of Warehouse Management Systems

Passionate about delivering great customer service

Hard working and conscientious

Can lead a team and work within a team

Proven management skills with the ability to optimise team performance and development

Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business

Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets

Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems

Analytical and numerical

Strong decision making skills

Excellent attention to detail skills

Skills & Qualifications

Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.

Demonstrable experience of running a warehouse, preferably in the automotive industry

Previous management experience with the ability to manage and motivate others

Previous experience of inventory control

A full understanding of the requirements of running a warehouse, such as health and safety and security requirements to include certification of dangerous goods handling and aviation security

A warehouse or distribution qualification would be advantageous

Knowledge and understanding of lean techniques may be advantageous

Forklift Truck licence may be required

Professional membership of an industry related body would be advantageous

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.

Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see here.

Be part of a company that has strong company values, to find out more about DSV, including our Values, click here.

In addition, we can offer access to a selection of employee benefits, such as:

Enhanced Annual Leave Entitlement from your start, which increases with length of service.

Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars

Salary Sacrifice Cycle Scheme

WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.

LifeWorks app for access to cashback and discounts on high street and online brands.

Life Insurance and which includes access to expert probate support.

Eyecare Voucher Scheme

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact to discuss.

DSV Careers

If you want to know a bit about DSV Careers, please see below***

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DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.