In-Clinic Family Associate

In-Clinic Family Welcome Associate Position

Tuesday - Friday: 11:30 am - 8:00 pm. Saturdays: 7:30 am - 4:00pm

We're seeking a motivated and friendly In-Clinic Family Welcome Associate to join our team. From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.

In-Clinic Family Welcome Associate Responsibilities

Greet all guests, assisting them with their visit

Address all client queries and concerns

Answer all phone calls, redirecting calls to the proper party as needed

Manage incoming and outgoing mail, including packages

Monitor office supply inventory and order supplies, including special requests from staff

Keep a neat and tidy front desk area

Check, sort, and forward general inbound emails

Provide additional administrative support as needed, including file management and making travel arrangements for executives

In-Clinic Family Welcome Associate Requirements

Advanced proficiency in Spanish and English, both spoken and written.

Previous experience in a Front Desk Representative or similar role preferred

High school diploma

Proficient with Microsoft Office Suite

Experience with scheduling and administrative software.

Ability to use office equipment, including printers, fax machines and scanners

Superb multitasking and organizational skills

Great problem-solving skills

A friendly, customer service-oriented personality

Fantastic communication skills