Job Description
We are seeking an experienced, motivated and customer-oriented HVAC / Plumbing Counter Sales Associate to join our Winsupply of Elmsford team. This individual will play a key role in providing outstanding service to our customers, assisting them with their HVAC needs, and ensuring a smooth process from start to finish.
Responsibilities:
- Greet and assist customers at the counter/telephone providing service/advice on HVAC products, pricing, availability and solutions.
- Process sales transactions, including picking orders efficiently and accurately.
- Inform customers of promotions, volume purchasing and other incentives (as appropriate).
- Maintain in-depth knowledge of our product inventory, staying informed about the latest HVAC technologies and trends.
- Work closely with the warehouse manager to ensure product availability and timely delivery.
- Handle customer inquiries and resolve issues promptly.
- Ensure the sales area is clean, organized and well-stocked.
Requirements:
- 2 Year Experience required in the HVAC / Plumbing Industry.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and multitask in a fast-paced environment.
- Proficiency in using computer systems.
- A team player with a positive attitude and strong work ethic.
- Bilingual in Spanish preferred, but not required.
- Ability to pass background check and pre-employment drug tests.
Physical Demands:
The physical demands here are represented of those that must be met to successfully perform the essential job functions with or without reasonable accommodations.
- Able to sit/stand/move for extended periods of time performing computer related functions and/or assisting in the warehouse.
- Safety lift and handle material weighing up to 50-100+ pounds.
- Certified to drive a forklift (optional).
Job Type: Full-time Monday-Friday, Rotating Saturdays.
What We Offer:
- Opportunity for growth and professional development
- Supportive team environment
- Health/Dental/Vision Insurance Offered
- Savings Plan Offered
- Paid PTO
- Discount Programs Offered
We are an equal opportunity employer.
Full-time