SITE IS / IT INFRASTRUCTURE OPERATIONS PROFESSIONAL

Version 1.0 Date: September 2015

JOB DESCRIPTION

JOB TITLE

JOB FAMILY

REPORTING LINE(S)

LOCATION

IT ENGINEER Japan

IS&S

reports directly to Asia IS&S Regional Manager and will receive daily administrative instruction from country manager or one of his/her deputies.

TOKYO

MISSION

The IT Engineer Japan is responsible for providing day to day operational IS&S support to Tokyo office and Kitakyushu plant for both the business and End Users.

Key responsibility areas are as follows:

Coordinate and process all local business and operating issues relating to local site IS&S

Serve as the main point of contact between IS&S and other local departments

Act as the primary local liaison with IS&S with corporate, regional and sister plants

Work with plant teams to provide necessary support for Manufacturing Systems

Work with regional team to provide necessary support for other system if needed

The IT Engineer must adhere to corporate IS&S standards while planning, organizing and coordinating the information systems of the facility to ensure standardization throughout the organization. Work is performed in a fast paced environment within tight time constraints. Unusual hours may be required on an occasional basis. This is a salaried, exempt position.

TASKS & RESPONSABILITIES

Support/maintain all office/plant computers and communications hardware to ensure maximum reliability of company information systems.

Operate on a daily basis all IT related maintenance operations such as backups, inventory, installation of new equipment, new applications, etc.

Deliver support of IS&S solutions for business problems related to Finance, Inventory, Sales, Human Resources or Manufacturing applications in order to support the changing business needs of the plant manufacturing facility.

Support IS&S solutions for business problems related to Process/Production Manufacturing applications in order to increase the production efficiencies of our facility where he is residing.

Assist in the development and maintenance of all necessary business/system operating procedures as they apply to the plant in order to support the plant’s continuous operation.

Develop, coordinate and implement program support and documentation.

Participate in management meetings to understand the business evolution and its impact on information technology infrastructure and support requirements.

Monitor and track the IT budget and spending and propose the cost saving plan when necessary

Manage IT local vendor to delivery qualified work according to cost, project plan, standard and corporate requirements.

Assist in training facility personnel as needed.

Must successfully complete all Plastic Omnium required training.

Must comply with all work rules, policies and procedures.

Must comply with all safety rules and regulations.

Provide support to other positions as needed and complete other duties as assigned.

ORGANIZATION

KEY MEASURES & INDICATORS

KEY INTERFACES

End user satisfactory

Helpdesk performance ratio and efficiency

Budget control within +/- 5%

Project on time / within budget

Regional IS&S Manager

Local business unit managers and end users

Regional IS&S infrastructure team

Regional INGoal team

Plant manager

Global IS team

PROFILE REQUIRED

Personal Background

B.S. in Information Systems, Computer Science, Engineering or equivalent.

Significant exposure to computer applications development and/or networking technology in a manufacturing environment

At least 2 years overall work experience in Manufacturing//Information Technology

At least 2-3 years Microsoft Windows 7/Windows 2008/Active Directory/Networking experience preferred.

Skills & Abilities

Systems Server hardware general knowledge based (on HP server family is a plus)

Microsoft Windows XP/7/8

Microsoft Windows 2003/2008/2012 Server

Microsoft Office (Word, Excel, Powerpoint)

MS SQL Server

Backup Systems (e.g. HP, Veritas)

Networking Essentials including troubleshooting and protocols (WAN/LAN, TCP/IP, HUBs switches, Cisco related equipment)

Experience on project management.

Basic ERP knowledge preferred.

Exposure to client server and web technologies a definite asset

Knowledge of data acquisition systems, process control, communication hardware and bar code technology preferred

Knowledge of inventory control, production posting and plant business processes desirable