Collections Specialist - Omaha

Focus Search LLC is recruiting for a Collections Specialist for a leading Data Insights SaaS company. This role focuses on managing a portfolio of complex or high-value accounts to reduce DSO, improve cash flow, and minimize bad debt. Responsibilities include resolving escalated issues, improving collection processes, and analyzing performance data. The position also entails generating key reports, supporting process documentation, and collaborating across departments. A strong emphasis is placed on client communication, compliance, and delivering strategic insights to enhance collections performance and financial outcomes.

Requirements:

3+ years of collections experience

B2B and SaaS highly preferred

Excellent customer service and engagement skills