Associate Engineer - Smart Buildings

Design, implement, and support Cisco and Avaya PABX systems

Design and deploy Contact Center solutions (UCCX, Avaya Contact Center, etc.)

Perform system integration, configuration, and troubleshooting for collaboration platforms

Conduct requirement gathering, solution design, and documentation.

Work closely with customers and internal teams to ensure successful delivery of projects

Explore, evaluate, and propose innovative technologies to enhance collaboration and customer experience

Provide post-implementation support and knowledge transfer to operations teams

Person Specification

Bachelors degree in IT, Computer Science, Electronics, Telecommunications, or related field

02 years of domain experience in PABX and Contact Center environments

Hands-on expertise in Cisco and/or Avaya Collaboration solutions

Strong knowledge of design, implementation, and troubleshooting

Good analytical and problem-solving skills

Strong communication and interpersonal skills

Willingness to learn and adapt to emerging collaboration technologies