Customer Succes Manager - DACH - Hospitality

Customer Success Manager Amsterdam

For a fast growing SaaS player in the hospitality/retail sector, we are looking for a Customer Success Manager who thrives on customer contact, onboarding, and building long-term relationships. You will join a dynamic, international team and work closely with support, product, and operations teams to make customers truly successful.

What will you do?

Guide customers during onboarding and ensure adoption of our platform

Build strong relationships and maximize customer satisfaction

Collaborate with internal teams to gather feedback and drive improvements

Identify opportunities and translate them into concrete actions for customers

What do you bring?

Fluent in German & English

At least 1 year of experience in Customer Success, Onboarding, or Account Management

Experience in a SaaS or tech-driven environment

Bonus: experience in hospitality, retail, or POS/booking systems

Why you dont want to miss this:

Salary: 40.000 + uncapped bonus

Remote work 3 months per year

Beautiful office in the Adam

Daily restaurant-quality lunch prepared by an in-house chef

Growth oppurtinites

Curious? Apply now!