Libraries and Council Services assistant

Serve customers in a vibrant and exciting library

Learn new skills and engage with the local community

Help shape engaging library programmes and services

He angitūtanga: The opportunity

The opportunity has arisen to work as a Libraries & Council Services Assistant in the Onehunga Oranga Hub, based in Onehunga Library. This will require you to be flexible as you may need to work from other sites within the Maungakiekie-Tāmaki local board.

Onehunga Library is a busy library serving a diverse and vibrant community. Our library whānau is focused on caring for each other, our community, and our environment. We are looking for a flexible all-rounder to join and contribute as part of a high-achieving, cohesive, and dynamic team. You will be supporting the team and contributing to the day-to-day running of the library. As this is a customer service role, you be confident helping customers from all walks of life.

Our library is open 7 days a week so flexibility around working days, including weekends, is required. This is an 18-hour part-time position which is currently worked Thursday, Saturday and Sunday.

He kōrero mōu: About you

You will have strong people skills, are flexible and adaptable to a library environment. You have a passion for customer service with a positive attitude towards serving people of all ages and backgrounds. You are eager to learn new skills and thrive in a busy work environment.

We are looking for someone who:

Is Collaborative, creative and enthusiastic in planning, promoting and delivering events and programmes for all ages and diversity.

Brings a can-do attitude, full of ideas, and ready to make things happen.

Is digitally confident and skilled in social media. Understands and uses technology creatively and with confidence, able to support customers to successfully use information resources and devices.

Has a strong people focused, and empathy driven work ethic. Along with a positive attitude, pride in their work and the ability to influence others positively.

Is reliable, adaptable and fosters great relationships with the team and our community.

Can demonstrate experience working with a diverse range of people.

Demonstrates excellent written and communication skills with a strong people focus.

Demonstrates an understanding of Te Ao Māori values and principles.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of.

Additionally, as part of our Auckland Council Group, you will gain access to many benefits and discounts including:

Option to buy an additional week’s annual leave

Four weeks annual leave, plus an additional week after five years

Additional day of leave for community activities

Discounts on attractions such as the Maritime Museum, Auckland Zoo & Auckland Art Gallery

Discounted Health & Life Insurance Policies

Flexible and supportive work environment

3% KiwiSaver on top of your salary

As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

Application close date: 1st October 2025

Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.