Spares Sales Coordinator

The Spares Sales Coordinator is responsible for handling customer inquiries related to spare parts, preparing quotations, processing orders, coordinating with internal teams for dispatch, and ensuring excellent after-sales support.

The Role

Responsibilities:

Respond to customer inquiries for spare parts via phone, email, or in person.

Prepare and send quotations based on customer requirements.

Coordinate with stores/service departments for availability and timely dispatch.

Follow up with customers on pending quotes and payments.

Maintain sales records and prepare regular reports.

Support the sales team in achieving targets and ensuring customer satisfaction.

Ensure timely communication and resolution of customer concerns.

Maintain proper documentation of sales transactions.

Ideal Profile

Requirements

1-3 years of experience in spare parts sales coordination.

Good communication and customer handling skills.

Knowledge of spare parts (mechanical).

Proficiency in MS Office, email, and ERP/sales software.

Organized, proactive, and detail-oriented.

Benefits

Career growth & learning opportunities

Team-building & fun work culture

Performance bonuses as per company policy

What's on Offer?

Opportunity within a company with a solid track record of performance

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