Planning, Technical Services & Technical Records Manager

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

In your role, you will

Be responsible for the continued development, implementation, and maintenance of the facility’s aircraft maintenance planning, technical services, and technical records departments, including the capacity/readiness planning process and related data processing.

Ensure policies and procedures, technical standards and methods, and priorities are achieved with oversight by upper management.

Adhere to Bombardier General Work Requirements

Perform supervisory responsibilities, for example/hire, disciplinary actions, annual appraisals (PMP), and professional development

Provide capacity planning/scheduling functions for the repair station, for example, staffing forecasts and hangar plans

Coordinate department activities for the proper integration of their functions with data processing, planning, and production control activities

Shall oversee production planning department and process used to provide work packages and workflows for each aircraft

Provide guidance and monitoring of progress on major systems projects

Oversee, develop and/or coordinate readiness plans for new customers as required by assigned site(s)

Responsible for staff development and training

Lead and direct a group of two or more employees for given projects or tasks

Supervise efforts and provides technical guidance on complex issues

As our ideal candidate,

You have several years of related experience in an aircraft maintenance organisation

You have previous and demonstrable experience in a progressive supervisory experience working, specialised in Aviation Services Industry

You have previous experience in senior strategic planning/project management role

You hold a bachelor’s degree in business or aviation management, Project Management (aeronautical / engineering course) or equivalent experience

You have the computer skills necessary to operate Microsoft application programmes including Excel, Outlook, Teams, PowerBI as well as database management and web-based applications

You have working knowledge of CAA and EASA Aviation Requirements including knowledge of Part-145 regulation, company policies and standards

You have working knowledge of process improvement methodology and application (e.g., Six Sigma)

You have knowledge and are able to demonstrate an understanding safety risk related to the safety environment and promote the Company’s safety policy

Working knowledge of airline operations and flight schedule issues

You have a thorough knowledge of planning and scheduling systems

You have a thorough knowledge of aircraft maintenance programs

You have knowledge of logistic processes, resource management and production planning

You have planning and organizational skills necessary to prioritize, assign, and coordinate workload of assigned area and employees within a multiple project setting

You have the interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, management, and key stakeholders

You have knowledge of Human Factors, human factors performance and limitations

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.

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Job Planning, Technical Services & Technical Records Manager

Primary Location Biggin Hill Service Center

Organization Bombardier Services (UK)

Employee Status

Requisition 6752 Planning, Technical Services & Technical Records Manager