Business Analyst Time & Expenses

the world around us

We live in extraordinary times. Technology, society, and the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me?

people at the heart of everything we do

Working at Randstad is unlike working at any organization. At Randstad we put people at the heart of everything we do; this goes for our clients, our talent, our employees and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential.

Are you our new colleague? We’re looking for a

Business Analyst Time & Expenses

how you will contribute

To achieve its ambitious strategy Randstad is moving to a globally harmonized future state operating model. Standardization of tools and processes will support and drive this (digital) transformation. As part of this transformation, we are migrating from scattered local legacy systems to a set of state-of-the-art core systems which include our app, websites, front-, mid- and back-office.

As a business analyst for Time & Expenses you work on the engine of the mid-office process; the timesheets & expenses from our talents in order to get paid and the link towards billing in order to bill our clients. You come from a background where you managed time & expenses and know why it is crucial for a correct administration. You are knowledgeable on staffing rules & regulations, and the way we bill our clients.

your typical day includes

The business analyst is a key factor in our data-driven development. They analyze business processes, business cases, user data and feedback data with the goal of improving the product continuously. With that data, it is guaranteed that the product team and development teams work on the right features, in the optimal way.

The business analyst functions as a liaison between the business and the development team, asking the right questions to establish the exact definition of done for each feature before development is started. As the link between both sides, they understand both the business processes and the development teams, in order to translate business requirements into coding requirements. The mid-office product will be a complex set of processes that ensures orders are fulfilled, placements are made and services are delivered; all in alignment with local laws and regulations in an efficient way.

You are strong at working in a fast paced dynamic with many dependencies and a variety of stakeholders. You can understand complex local requirements, but are also able to provide a helicopter view of how this can be fitted into our global product.

what you will be doing

analyzing the business needs, processes and data to define solutions for complex administrative and legal and regulatory rules;

refining user stories for developers to work on;

facilitating in an agile and scrum way of working, helping in implementation, eg. organization of demos;

design, implement, maintain new services, processes, standards, tools and reporting;

working across projects, from r-one to responsive, multi-platform digital services; make sure processes are covered end-to-end;

collaborating with end users in different countries, other analysts, other programs and suppliers to design services throughout the product life cycle, providing practical solutions to our consultants and leadership;

provide regular progress updates to the team members.

proactive collaboration with the r-one team, Client & Talent delivery team & Process excellence team when it comes to process design.

your background

at least 5 years experience in a similar role, preferably in a digital/multinational surrounding;

preferably experience within an IT department or with sales supporting processes;

strong collaboration skills, able to work across diverse, global teams;

able to get to the bottom of a problem or process;

strong problem-solving and analytical skills. Some data analysis experience preferred;

a keen interest in digital trends and how they impact people and businesses;

ability to consult and identify needs of internal employees, clients and talent to drive value creation on the foundational domain of our business;

solid personality with a critical eye;

excellent verbal and written English communication skills.

your competencies

Within Randstad we defined the following Leadership competencies:

delighting people: connect people (client, talent, employee, society), building strong client relationships and delivering client-centric solutions.

performing today: resourcefulness securing and developing resources effectively and efficiently.

leading change: manages ambiguity operating effectively, even when things are not certain or the way forward is not clear.

securing the future: drives vision and purpose painting a compelling picture of the vision and strategy that motivates others into action.

about the Talent & Expertise Group in Global IT

Randstad moves toward a more global operating company. To support our vision and strategy, we have introduced the Talent & Expertise Group (TEG) within Global IT. TEG is a group of about 100 employees in Global IT, who work on various programs and projects. The functional day to day guidance of the TEG individual is managed with the program/project, TEG is the homebase. In TEG we take care about your personal growth, your HR, your Great Conversations and your training. TEG is organized by communities of practice. Each community is built upon a certain area of expertise. The global cross program change & implementation manager role is part of the implementation & change management community of practice. Besides the HR function captured within the community of practice, it is also an inspiring place to be and to learn, engage, collaborate with peers in Randstad (local & global) within your specific area of expertise.

what do you get in return?

In return for your talent and effort, we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re over 40.000 employees strong and are active in 39 markets around the world with a top-three position in almost half of these. And 51% of our management is female.

Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture.

Efficiency and high-quality work are rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices.

We want our teams and talent to reflect the rich diversity of the societies we serve. We strive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at Randstad here.

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

about Randstad

Randstad aspires to be the world’s most equitable and specialized talent company. As a global market leader with the benefit of truly local expertise, we are passionate about creating an equitable culture and core values that reflect the company’s founding more than 60 years ago. By building on our strong foundations in the dynamic world of work and focusing our efforts on four core specializations, we are becoming a true partner to talent and clients. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.

Randstad key figures 2022.

€ 27.6 billion in revenue

46,190 avg. corporate employees

4,905 offices in 39 markets

662,200 people employed every day

To Apply:

Please submit your resume and cover letter to

R-33189