Unified Communications Engineer - Microsoft Teams Voice
Remote-first (Must be able to get into London when needed with occasional EU travel) £70,000-80,000+
Working hours: 11a-7pm to align with US colleagues
We're supporting a global business who are expanding their Unified Communications function into Europe. They're looking for a senior UC Engineer to take ownership of Microsoft Teams Voice and collaboration technology, acting as the key presence for the EU.
This is a hands-on engineering role with strategic influence - you'll be working on major migrations, shaping UC architecture and rollout strategy, engaging with senior stakeholders, and shaping how collaboration technology works across the region. There's also a path to step into a leadership role as the EU team grows, if successful in the role
What you'll be doing
Leading on Microsoft Teams Voice migrations (retiring Cisco CUCM/Webex).
Designing and delivering UC architecture and rollout plans across the EU.
Managing EU telecom carriers alongside the global UC lead.
Engineering and supporting conference room / AV technology.
Owning tenant provisioning, dial plans, voice policies, SBC integration.
Acting as the go-to UC specialist in Europe, building strong stakeholder relationships.
Supporting the wider M365 environment (c.20% of your time: Exchange, OneDrive, SharePoint).
What we're looking for
5-10 years' UC experience, with strong Microsoft Teams Voice skills
Background migrating Cisco CUCM Teams Calling
Solid Microsoft 365 knowledge (Exchange Online, OneDrive, SharePoint, Entra)
Proven experience in UC architecture and strategy (not just operations)
Strong communicator - able to explain technical issues clearly to non-technical users
Self-driven
Nice to have
Exposure to EU telecom carriers, SBCs, and Direct Routing/Operator Connect.
AV/meeting room technology experience.
PowerShell for automation.
Microsoft or Cisco certifications.
Why join?
Be the European lead for Unified Comms in a global business
Work on high-impact voice migrations and cloud transformation projects