SOCIAL MEDIA & E-COMMERCE EXECUTIVE

JOB TITLE SOCIAL MEDIA & E-COMMERCE EXECUTIVE NATURE OF JOB FULL TIME INDUSTRY TECHNOLOGY/TELECOMMUNICATIONS SALARY KSHS.

25,000 JOB LOCATION NAIROBI, CBD DUTIES AND RESPONSIBILITIES Social Media Strategy & Execution: Develop, implement, and manage social media strategies aligned with overall marketing and sales goals.

Manage day-to-day activities across platforms such as Instagram, Facebook, LinkedIn, TikTok, and others.

Plan and execute paid social media campaigns to boost engagement and drive conversions.

Content Creation & Management: Create and schedule high-quality, engaging content including posts, videos, stories, reels, and ads.

Collaborate with design and content teams to ensure brand consistency in visuals and tone.

Identify trending topics, hashtags, and content opportunities to boost organic reach.

Analytics & Performance Optimization: Monitor, track, analyze, and report on performance metrics (reach, engagement, clicks, conversions, ROI). Adjust strategies and content based on data insights and A/B testing to optimize results.

Sales & Promotion Alignment: Work closely with the sales team to develop promotional campaigns that align with sales objectives.

Coordinate product launches, seasonal promotions, influencer collaborations, and contests.

Community Engagement: Monitor and respond to customer inquiries, messages, and comments in a timely, professional manner.

Foster strong relationships with the online community to build brand loyalty and trust.

Market & Trend Monitoring: Stay updated on industry trends, competitor activity, and emerging platforms.

Recommend new tools, features, and strategies to keep the brand at the forefront of digital innovation.

KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma or Bachelor’s degree in Marketing, Communications, Business, or a related field Minimum 2 years of experience in social media marketing, digital marketing, or online sales Strong understanding of social media platforms, advertising tools, and content strategies Experience with tools like Meta Business Suite, Hootsuite, Canva, Google Analytics, etc Excellent written and verbal communication skills Creative thinker with a keen eye for design and content aesthetics Results-driven, with the ability to meet deadlines and KPIs HOW TO APPLY If you meet the above qualifications, skills and experience share CV on Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.