Medical Assistant/Patient Care Coordinator - Neuro

Are you a Medical Assistant looking for a role where you can combine hands-on patient care with coordination and administrative support? Join our care team as a Medical Assistant/Patient Care Coordinator, where you'll play a vital role in both the front and back office. From rooming patients, taking vitals, assisting with procedures, and administering vaccinations to managing referrals, scheduling, and supporting check-in/out, this position offers the perfect balance of clinical and clerical responsibilities. If you're detail-oriented, compassionate, and thrive in a fast-paced environment where no two days are the same, this is your opportunity to make a real impact in patient care while working alongside a supportive team.

Job Details

Pay: $35.00 - $38.00 per hour!

Shift Schedule: Full Time Schedule; 8 hours

Shift Times: AM shift; 5x/week

Duration: 13 weeks initially

Start Date: ASAP!

Department: Neuro

Location: Palo Alto, California Benefits

Great working location

Health insurance

Refer-a-friend bonus

Weekly payroll

24-hour accessibility

Personalized service Required

High School Diploma or GED equivalent

Medical Assistant Diploma/Certification from an accredited institution

BLS - Basic Life Support (American Heart Association)

1-2 years of experience in a medical assistant or patient care support role

Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment

Knowledge of and ability to use and apply medical terminology

Proficiency with computer systems, EPIC, and scheduling software

Excellent verbal and written communication skills, with strong customer service focus

Experience in patient scheduling and care coordination (referrals, authorizations, follow-ups)

Strong front and back office experience Preferred

Certified Medical Assistant or Registered Medical Assistant (CMA)

Bilingual skills (Spanish)

Familiarity with population health concepts, or care coordination practices Skillset and Abilities

All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.

Knowledge of and ability to use and apply medical terminology in performing duties

Knowledge of coding and billing regulations

Knowledge of computer systems and software used in functional area

Ability to speak and write effectively at a level appropriate for the job

Strong ability to multi-task and collaborate with others

Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.

Ability to work independently as well as an integral part of the patient care team.

Ability to follow instructions and standard operating procedures. Responsibilities

Clinic Support

Room patients, obtain and document vital signs, weights, and medical history.

Prepare exam rooms, equipment, and supplies for patient visits and procedures.

Assist providers with procedures, specimen collection, and diagnostic tests (e.g., EKGs, POC testing, immunizations, injections)

Administer medications and vaccines under provider direction, follow safety protocols.

Process prescription refill requests and ensure accurate documentation in EPIC.

Collect and prepare lab specimens for testing and send to appropriate labs.

Patient Care Coordination

Serve as the main point of contact for patients regarding appointments, referrals, authorizations, and follow-ups.

Schedule and manage patient appointments using EPIC and scheduling systems.

Coordinate referrals to specialists, radiology, or other services; ensure authorizations are complete prior to appointments.

Act as a patient advocate and liaison, assisting patients in navigating healthcare services.

Clerical & Administrative Duties:

Handle patient check-in/check-out, including verifying insurance, collecting demographic data, and processing payments.

Maintain accurate and up-to-date patient medical records and documentation.

Manage physician messages, patient calls, and CRM/in-basket communication in a timely manner.

Support completion of forms, disability paperwork, and other required documentation.

Maintain adequate supplies, stock exam rooms, and ensure a clean, safe work environment.

Participate in staff meetings, trainings, and continuing education activities.

Other duties as assigned About Us

Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!

Earn $250 for every referral!

Know someone looking for a great opportunity? Refer them to us and get rewarded!

Send referrals to:

You'll receive a $250 bonus once your referral completes 20 shifts.