Leave of Absence Benefits Support Specialist

Work is Sweet!

'Quality without Compromise' is not just a motto at See's Candies.

It is the most important ingredient in our recipe for success.

See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See's is a leader in the confectionary industry with over 250 retail shops across the USA.

We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.

Job Description Summary: Provides support in the administration of employee leave programs, including FMLA, ADA, CFRA, PDL, military, parental, and personal leaves.

Collaborates with the Leave Administrator, third-party vendors, HR, and Benefits teams to ensure compliance and a smooth employee experience.

Responsibilities include coordinating leave requests, maintaining accurate documentation and reports, responding to inquiries, and educating employees on leave processes and benefit impacts.

Requires 3-5 years of multi-state leave experience, strong organizational and communication skills, and the ability to handle sensitive information with discretion.

Workday experience preferred.

The pay range for this position is expected to be $70k-$75k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description: Job Description * Provide support to the Leave of Absence Administrator in the administration of a wide range of protected leaves, including but not limited to FMLA, ADA, CFRA, PDL, state specific leaves, military leaves, parental leaves, and personal leaves.

* Provide guidance, coordinate leave requests, ensuring legal compliance and facilitating * smooth transitions for employees returning from leaves of absence.

* Partner with the Leave of Absence Administrator and collaborate with our third-party administrator to streamline our leave process and improve employee experience.

* Educate employees on their responsibilities and required documentation for taking leave * Creates and maintains accurate compliant leave of absence tracking and recordkeeping, * along with reporting.

This includes the monthly report invoice.

* Process all documentation associated with leave and respond to routine employee inquiries regarding leaves of absence.

* Maintain frequent contact with HRBPs and HRCs and provide employee case status.

* Provide guidance to employees on the impact of employee benefits as it relates to a specific type of leave.

* Partner and provide support to the Benefits Team.

* Additional task as needed.

Job Requirements * 3-5 years of leave of absence/benefits experience * Expert level leave and proven experience of multi state leave such as CA, Oregon, WA, etc.

Ability to handle sensitive information with discretion and confidentiality.

* Effective communication and interpersonal abilities with a focus on customer service.

Strong understanding of employee benefit impact as related to leaves.

* Highly organized, detail oriented * Ability to handle a high volume of work.

Workday experience a plus Adhere to See's Principles: * Serve Customer with A Smile (Create a welcoming environment, Treat internal and external clients and colleagues with respect) * Ensure Employee Excellence (Collaborate and connect, Foster an inclusive and respectful culture). * Earn Product and Service Quality (Quality in everything we do, dedicated to always do better) * Secure Strong Results (Embrace Accountability) See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).